.
NTE:NTG:NoOnCall_260_Indiv-PNPC
NTE:NPC:CreateNTRecord_180_PNTI
INT:FNDHPD:NPC:GetINCData_020
NTE:SHR:TranslateNotificationMessageINC1_100 <
To: arslist@ARSLIST.ORG
Sent: Tuesday, August 21, 2007 7:57:24 AM
Subject: ITSM 7 OOtB emails
**
Good morning folks,
I've been looking into the proper way to mod
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Tuesday, August 21, 2007 4:57 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 7 OOtB emails
**
Good morning folks,
I've been looking into the proper
On Behalf Of Pierson, Shawn
Sent: Tuesday, August 21, 2007 4:57 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 7 OOtB emails
**
Good morning folks,
I've been looking into the proper way to modify OOtB emails with ITSM 7.
Specifically, I want to add some additional fields to the emails that a
Good morning folks,
I've been looking into the proper way to modify OOtB emails with ITSM 7.
Specifically, I want to add some additional fields to the emails that
aren't sent by default.
I tried going into SYS:Form Field Selection and added a variable, for
example Phone Number, from the Incident
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