I had used runmacro in ARS 5.x to do the same and it worked quite well.
We were on Unix environment and I had written shell script to call the
runmacro, and then ftped it. Called the shell script from run process.
- Karthik
On Aug 14, 2013 6:40 PM, "Longwing, Lj" wrote:
> **
> that's the funny
that's the funny thing...you don't need to create a macro, the runmacro
program can of course execute a macro, but it's also able to export data
without a macro...just check out the command line docs that I referenced.
On Wed, Aug 14, 2013 at 1:29 AM, Neha Khandelwal wrote:
> **
> Thanks LJ for
Thanks LJ for responding on this.
I also thought of runmcaro option earlier.
But as I am new to ITSM 7.6.04, I have few very basic doubts, Can you also
please assist me on following.
1. As ITSM 7.6.04 is URL based application, how can I create macro there
(As I was able to create earlier in Remedy
Neha,
If I was going to do this...I think I would try to utilize the 'runmacro'
command line tool...it has options to export contents of records to
file...it can export to csvso my overall approach might be to execute a
perl script that would call run-macro, and then ftp the file to the remote
Hello everyone,
Request you to please provide me your assistance in resolving below mentioned
issue-
I am using BMC ITSM 7.6.04 version. I have the requirement to send some
selected Incidents to a 3rd party application via FTP mode on periodic basis.
Following options have been come into my mi
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