All,
We have a dilemma with the current multi-tenancy design of ITSM (we're
using ITSM 7.5.01).
We require multi-tenancy for multiple operating companies to restrict
access of IT support staff members from seeing incidents in another
operating company.
However, by implementing multi-tenanc
Hi Andrew,
We are currently experiencing the same issue and cannot seem to find an easy
work around. It is All or Nothing with no in between. I hope someone out
there can provide us with something.
Robert
On Fri, May 13, 2011 at 11:15 AM, Andrew C Goodall wrote:
> **
>
> All,
>
>
>
> We have a
.
-Original Message-
From: Robert Heverley
To: arslist
Sent: Fri, May 13, 2011 3:28 pm
Subject: Re: ITSM Multi-tenancy and people company restriction dilema
**
Hi Andrew,
We are currently experiencing the same issue and cannot seem to find an easy
work around. It is All or Nothing with no
On Behalf Of Roger Justice
Sent: Friday, May 13, 2011 12:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM Multi-tenancy and people company restriction dilema
** My question would be. If they cannot see Incidents for other companies why
would they be creating Incident for another company. One of
employees.
Thanks,
Shawn Pierson
Remedy Developer | Southern Union
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Friday, May 13, 2011 2:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM Multi-tenancy and people company restriction dilema
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