of interesting reporting if you have
a join between HPD:HelpDesk and SLM:Measurement :)
Kelly Deaver
Unisys Corporation
kdea...@kellydeaver.com (ARSlist mail)
kelly.dea...@unisys.com kelly.ctr.dea...@faa.gov (Business mail)
Original Message
Subject: Incident SLM Data
From
**
Because the current status isn't really an important value to the service target, it is not stored on the SLM:Measurement form. They way I've gotten around this in the past is to either create a reporting join or an actual Remedy join form. You can do all kinds of interesting reporting if you
Hey everyone,
I have a multitendency 7.1 system. My requirement is to pull all the SLM Data
for only a certain company's Incident tickets that are not closed,resolved or
cancelled. You have been kind enough to help me find the SLM Data on the
SLM:Measurement form.
Getting a certain
7.6.04 SP2 – Windows 2003 – SQL Server 2008
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Josh S
Sent: Wednesday, January 08, 2014 10:15 AM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Incident SLM Data
Hey everyone,
I have
Thank you for your answer.
I am migrating data from one system to another. Therefore, I am exporting the
HPD:Help Desk ticket and the SLM:Measurement data. Ultimately, it will get
joined back together again in the new system.
...@sandia.gov
ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Josh S
Sent: Wednesday, January 08, 2014 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Incident SLM Data
These two systems are very different versions. thank you!
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