Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread YHK
pcyBpcyB0aGUg > Ym9keSBvZiB0aGUgbWVzc2FnZS48L3A+CiAgPC9ib2R5Pgo8L2h0bWw+Cg== > --frontier-- > > > From: YHK To: arslist@ARSLIST.ORG Date: 04/15/2009 > 02:50 PM Subject: Re: Incoming Email Attachments Question (Non-template) Sent > by: "Action Request System discussion list

Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread Tony Worthington
st(ARSList) [mailto: arsl...@arslist.org] On Behalf Of YHK Sent: Wednesday, April 15, 2009 12:15 PM To: arslist@ARSLIST.ORG Subject: Incoming Email Attachments Question (Non-template) ** Hello all, I'm trying to setup where a customer can email an incoming mailbox I have configured on our remedy sys

Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread YHK
*Sent:* Wednesday, April 15, 2009 12:15 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Incoming Email Attachments Question (Non-template) > > ** Hello all, > > I'm trying to setup where a customer can email an incoming mailbox I have > configured on our remedy system. ARS7.1

Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread Eli Schilling
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of YHK Sent: Wednesday, April 15, 2009 12:15 PM To: arslist@ARSLIST.ORG Subject: Incoming Email Attachments Question (Non-template) ** Hello all, I'm trying to setup where a customer can email an incoming mail

Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread Tony Worthington
Try connecting to the mailbox the same way the server is (imap) -- do you see the attachments on the messages? From: YHK To: arslist@ARSLIST.ORG Date: 04/15/2009 02:26 PM Subject: Re: Incoming Email Attachments Question (Non-template) Sent by: "Action Request System discussion list(AR

Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread YHK
? > > > > From: YHK To: arslist@ARSLIST.ORG Date: 04/15/2009 > 02:15 PM Subject: Incoming Email Attachments Question (Non-template) Sent > by: "Action Request System discussion list(ARSList)" > -- > > > > ** Hello all, >

Re: Incoming Email Attachments Question (Non-template)

2009-04-15 Thread Tony Worthington
Attachments do work... we do not have templates configured here and get the attachments on the tab. Take a look in the form AR System Email Attachments -- is there anything there? From: YHK To: arslist@ARSLIST.ORG Date: 04/15/2009 02:15 PM Subject: Incoming Email Attachments Question (Non

Incoming Email Attachments Question (Non-template)

2009-04-15 Thread YHK
Hello all, I'm trying to setup where a customer can email an incoming mailbox I have configured on our remedy system. ARS7.1p03. The emails are to be received and processed to update the work info for the appropriate Incident, which I have all working now. However, customer's are allowed to email