Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-07 Thread Mueller, Doug
BMC and the Remedy ITSM team are pleased to announce our next generation Remedy IT Service Management experience, Remedy with Smart IT. Smart IT provides Remedy users an entirely new experience! An experience that is intelligent, mobile and

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-07 Thread Patrick Zandi
I like it, it appears cool. however... it costs extra. Unless I am wrong.. I think personally it should just come with the product, and it helps with the compatition - SNOW My opinion On Tue, Oct 7, 2014 at 3:19 PM, Mueller, Doug wrote: > ** > > BMC and the Remedy ITSM team are pleased to a

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-07 Thread Timothy Powell
@ARSLIST.ORG Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** I like it, it appears cool. however... it costs extra. Unless I am wrong.. I think personally it should just come with the product, and it helps with the

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-07 Thread Timothy Powell
y, October 07, 2014 9:10 PM To: arslist@ARSLIST.ORG Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** I like it, it appears cool. however... it costs extra. Unless I am wrong.. I think personally it should just come with t

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Terje Moglestue
: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** It’s my understanding (from my Acct. Exec), that SmartIT is a free add-on which is compatible back to ITSM 7.6.04 SP2….. Tim From: Action Request System discussion list(ARSList

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Dean van Deventer - Business Connexion
2014 10:28 AM To: arslist@ARSLIST.ORG Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** SmartIT looks really cool. I am well impressed of what I have seen and picked up. Looking forward to install and take a close look. Free or

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Pierson, Shawn
: Tuesday, October 07, 2014 9:20 PM To: arslist@ARSLIST.ORG Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** It’s my understanding (from my Acct. Exec), that SmartIT is a free add-on which is compatible back to ITSM 7.6.04 SP2

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Rick Westbrock
Sent: Tuesday, October 07, 2014 9:10 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** I like it, it appears cool. however... it costs extra. Unless I am wrong.. I

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Timothy Powell
, October 08, 2014 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** I believe Tim is correct but the names that BMC chose may be causing confusion. Feel free to correct me if I am wrong but Smart IT

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Thad Esser
mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Westbrock > *Sent:* Wednesday, October 08, 2014 9:59 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Introducing Remedy with Smart IT (and one of those > opportunities for remote interaction with Engage) > > > > **

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Pierson, Shawn
Behalf Of Thad Esser Sent: Wednesday, October 08, 2014 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** And to make matters just a little more confusing, they have a docs page for "upgrading

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-08 Thread Pat Zandi
> From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi > Sent: Tuesday, October 07, 2014 9:10 PM > To: arslist@ARSLIST.ORG > Subject: Re: Introducing Remedy with Smart IT (and one of those opportunities > for remote in

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-16 Thread Roger Justice
with Smart IT (and one of those opportunities for remote interaction with Engage) ** BMC and the Remedy ITSM team are pleased to announce our next generation Remedy IT Service Management experience,Remedy with Smart IT. Smart IT provides Remedy users an entirely new experience! An

Re: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage)

2014-10-20 Thread Jim Coryat (jcoryat)
: Introducing Remedy with Smart IT (and one of those opportunities for remote interaction with Engage) ** Nice. That is a good direction ... Sent from my iPhone On Oct 8, 2014, at 7:54 AM, Pierson, Shawn mailto:shawn.pier...@energytransfer.com>> wrote: ** My understanding is that the goal