Is it me or is Supportweb not working at all? (for Ticket submits, Knowledge Base, etc)

Ive been trying to login to the BMC Support website trying to lookup something in the Knowledge base (on www.bmc.com) but I keep getting a Caught exception error. Looks like they need to restart their Mid Tier server that hosts everything from Knowledge Base to Ticket submits. Is anyone else

Re: Is it me or is Supportweb not working at all? (for Ticket submits, Knowledge Base, etc)

I'm able to get in through IE Have you tried In Internet Explorer Tools Internet Options Security Tab Internet Custom Options Enable ActiveX controls and plug-ins Or make http://support.bmc.com/ a trusted site -Original Message- From: Action Request System discussion

Re: Is it me or is Supportweb not working at all? (for Ticket submits, Knowledge Base, etc)

I'm not having any problems in those areas. I have in the past, so I started using Mozilla Firefox instead of IE. You could try that. From: Action Request System discussion list(ARSList) on behalf of Lammey, Peter A. Sent: Fri 2/1/2008 10:36 AM To:

Re: Is it me or is Supportweb not working at all? (for Ticket submits, Knowledge Base, etc)

It seems to be working now. I must have jumped on the site when they were restarting it or something. Thanks Peter Lammey ESPN MIT Technical Services Applications Management 860-766-4761 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL