Will service desk (ITSM 7) licenses work with Helpdesk 6? For example
if I were to apply service desk floating licenses to my Helpdesk 6
server, would I be able to use those licenses?
Thanks
Kyle
--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Tuesday, February 27, 2007 11:58 AM
To: arslist@ARSLIST.ORG
Subject: License Question: Helpdesk vs ServiceDesk
Will service desk (ITSM 7) licenses work with Helpdesk 6? For example
if I were to apply service
: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 27 Feb 2007 1:57 PM
Subject: License Question: Helpdesk vs ServiceDesk
Will service desk (ITSM 7) licenses work with Helpdesk 6? For example
if I were to apply service desk floating licenses to my Helpdesk 6
server, would I be able to use
-
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 27 Feb 2007 3:16 PM
Subject: Re: License Question: Helpdesk vs ServiceDesk
What I am trying to get at is, if I bought new licenses and BMC only sells
Service Desk licenses will the Service Desk licenses work against my older
Your message
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Subject: Spam: Re: License Question: Helpdesk vs ServiceDesk
Sent:Tue, 27 Feb 2007 14:16:32 -0600
was read on Tue, 27 Feb 2007 15:22:53 -0600
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Subject: Spam: Re: License Question: Helpdesk vs ServiceDesk
Sent:Tue, 27 Feb 2007 13:23:17 -0600
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: Re: License Question: Helpdesk vs ServiceDesk
What I am trying to get at is, if I bought new licenses and BMC only
sells Service Desk licenses will the Service Desk licenses work
against my older version of Helpdesk.
Roger Justice wrote:
**
The new user licenses are specific to Incident
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