(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Darrell Reading
Sent: Thursday, April 02, 2009 11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Yep, never do a != on a status field. Also if you go into the admin
tool and limit the number of records returned to 10k or so
r AR System performance @
http://www.SpeedUpARS.com
- Original Message -
From: "Grooms, Frederick W"
Newsgroups: public.remedy.arsystem.general
To:
Sent: Thursday, April 02, 2009 11:16 AM
Subject: Re: Memory issue on sybase ARS 6.0.1
Actually using NULL in a query should always cause a tabl
day, April 02, 2009 10:20
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Memory size: 16384 Megabytes
Memory grows to about 3932M or so and ARS dies
The table has about 373k rows and approximately 350 tickets open
The escalation will Run If: ( 'Trouble Ticket Status
AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Memory size: 16384 Megabytes
Memory grows to about 3932M or so and ARS dies
The table has about 373k rows and approximately 350 tickets open
The escalation will Run If: ( 'Trouble Ticket Status' != "Close
Thursday, April 02, 2009 10:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
That is exactly what I am trying to do. The MTTR fields display in a
table for the users but if the ticket is not modified they are not
current so the escalation fires and modifies tickets that
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Darrell Reading
Sent: Thursday, April 02, 2009 10:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
How much memory does your system have, and how large does the arsystem
executabl
org] On Behalf Of Nicky Madjarov
Sent: Thursday, April 02, 2009 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Janet,
'Status'<"Resolved" in most of the database performs full table scan
regardless if you have indexed on status or not. Given the amou
.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: Thursday, April 02, 2009 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
The question is what are you trying to update on
mance @
http://www.SpeedUpARS.com
- Original Message -
From: "Darrell Reading"
Newsgroups: public.remedy.arsystem.general
To:
Sent: Thursday, April 02, 2009 10:42 AM
Subject: Re: Memory issue on sybase ARS 6.0.1
How much memory does your system have, and how large does the arsystem
April 02, 2009 9:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Ok, let me ask something else related to my issue. Does anyone have a
recommendation of the best way to update all open tickets every 5
minutes other than an escalation? The escalation seems to fill the
m
: Thursday, April 02, 2009 09:23
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Ok, let me ask something else related to my issue. Does anyone have a
recommendation of the best way to update all open tickets every 5
minutes other than an escalation? The escalation seems to
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: Wednesday, April 01, 2009 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Looking below it looks like you are on a Sun V240. What OS Version
"
nesday, April 01, 2009 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Looking below it looks like you are on a Sun V240. What OS Version
"uname -a" and what is your "ulimit -a" values. Also check your disk
space "df -k"
Fred
-Origin
On Behalf Of Mahan, Janet L[EQ]
Sent: Wednesday, April 01, 2009 11:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Memory issue on sybase ARS 6.0.1
Any ideas?
Janet Mahan
-Original Message-
From: Mahan, Janet L[EQ]
Sent: Tuesday, March 31, 2009 2:18 PM
To: Mahan, Janet L[EQ]; arsl...@listserv
.
-Original Message-
From: Mahan, Janet L[EQ]
Sent: Tuesday, March 31, 2009 2:18 PM
To: Mahan, Janet L[EQ]; arsl...@listserv.rbugs.com
Subject: RE: Memory issue on sybase ARS 6.0.1
Also get these errors:
ARERR [160] Decompression has failed
ARERR [300] Malloc failed on server
Janet Mahan
the recipient), please
contact the sender and delete all copies of the message.
-Original Message-
From: Janet Mahan [mailto:janet.ma...@embarq.com]
Sent: Tuesday, March 31, 2009 1:20 PM
To: arsl...@listserv.rbugs.com
Cc: Mahan, Janet L[EQ]
Subject: Memory issue on sybase ARS 6.0.1
Does
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