Re: Migration of Tickets

2007-11-16 Thread Rabi Tripathi
-20-30 lines before and 20-30 lines after the error appears. --- Rami S Ayoub <[EMAIL PROTECTED]> wrote: > ** > > Hi List, > > > > I'm trying to migrate Helpdesk ticket from system to > system version 7.x > > After migration of t

Migration of Tickets

2007-11-16 Thread Rami S Ayoub
** Hi List, I'm trying to migrate Helpdesk ticket from system to system version 7.x After migration of tickets done, when trying to push ticket from requester consol I got this issue below ARCreateEntry - The value(s) for this entry violate a unique index that has been define

Re: Migration of Tickets

2007-11-16 Thread Rick Cook
gt; > Hi List, > > > > I'm trying to migrate Helpdesk ticket from system to system version 7.x > > After migration of tickets done, when trying to push ticket from requester > consol I got this issue below > > > > > > ARCreateEntry - The value(s) for t

Re: Migration of Tickets

2007-11-16 Thread Rami S Ayoub
6:29 PM To: arslist@ARSLIST.ORG Subject: Re: Migration of Tickets ** Rami, you can't push tickets directly into the HPD:Help Desk form - you have to push them into the HPD:IncidentInterface_Create form, which will create the Incident records. And if you're pushing many thousands

Re: Migration of Tickets

2007-11-16 Thread Rick Cook
data to HPD:IncidentInterface_Create. > > > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Friday, November 16, 2007 6:29 PM > *To:* arslist@ARSLIST.ORG > *Subject: