Re: Mysterious gap in log files.

2008-04-02 Thread Misi Mladoniczky
. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Tuesday, April 01, 2008 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: Mysterious gap in log files. ** Unfortunately there's nothing in the API log to show

Re: Mysterious gap in log files.

2008-04-02 Thread William Rentfrow
zero activity. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wes Nichols Sent: Tuesday, April 01, 2008 2:33 PM To: arslist@ARSLIST.ORG Subject: Re: Mysterious gap in log files. ** I would add in SQL logging. I bet

Re: Mysterious gap in log files

2008-04-02 Thread William Rentfrow
Sent: Tuesday, April 01, 2008 2:33 PM To: arslist@ARSLIST.ORG Subject: Re: Mysterious gap in log files. ** I would add in SQL logging. I bet there is some DB activity that makes up for this gap. From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: Mysterious gap in log files.

2008-04-02 Thread Brian Goralczyk
list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Wes Nichols *Sent:* Tuesday, April 01, 2008 2:33 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Mysterious gap in log files. ** I would add in SQL logging. I bet there is some DB activity that makes up for this gap

Re: Mysterious gap in log files.

2008-04-02 Thread Misi Mladoniczky
, April 01, 2008 2:33 PM To: arslist@ARSLIST.ORG Subject: Re: Mysterious gap in log files. ** I would add in SQL logging. I bet there is some DB activity that makes up for this gap. From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Mysterious gap in log files.

2008-04-01 Thread William Rentfrow
I am trying to tighten up the time it takes to create a new Incident in IM 7.03 (ARS 7.01, Solaris, remote oracle DB). I've checked the threads/queues quite thoroughly and they appears to be fine - there's plenty of available time queue time. However, in the filter log there are multiple places

Re: Mysterious gap in log files.

2008-04-01 Thread Axton
Post the filter/api log snippets that show the gap with the TID and RPC ID included. Axton On Tue, Apr 1, 2008 at 12:32 PM, William Rentfrow [EMAIL PROTECTED] wrote: ** I am trying to tighten up the time it takes to create a new Incident in IM 7.03 (ARS 7.01, Solaris, remote oracle DB).

Re: Mysterious gap in log files.

2008-04-01 Thread William Rentfrow
- CREATE on SLM:Measurement - 094 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, April 01, 2008 1:07 PM To: arslist@ARSLIST.ORG Subject: Re: Mysterious gap in log files. ** Post the filter

Re: Mysterious gap in log files.

2008-04-01 Thread Wes Nichols
Subject: Re: Mysterious gap in log files. ** Unfortunately there's nothing in the API log to show - it calls +CE on HPD:Help Desk to create the entry - the next item in the API log is after the entry is created. That's a 39 second stretch during which the filter items I mentioned are occurring