All -
Please please please... I encourage each and every one of you who use
Firefox to submit a ticket to Remedy Support requesting that they add
support for Firefox to the new support site.
Knowing how much is paid for support; you'd think they could dedicate an
hour or two for cross-browser
**
I'm totally with you, Tony. I'm tired of BMCmaking decisions that affect customers without an apparent grasp of the technical ramifications of those decisions on the part of those customers. (Like the support upgrade, for instance). This happened a lot less before the buyout (and they were a
Cook
Sent: Monday, November 06, 2006
11:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: New SupportWeb
browser support
**
I'm totally with you, Tony. I'm tired of BMCmaking
decisions that affect customers without an apparent grasp of the technical
ramifications of those decisions on the part
and don't get me on the 'product download' section, for the last week
whenever I go there I just get a Java error message about access being
denied and I can't download patches or products...
My VAR has to go get them for me and then I can download them from my
VAR, not a good situation :-(
On
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