Re: Opinion - Tasks not Displayed on Parent Consoles

2012-07-18 Thread Juan Carlos Figueroa
hange;DisplayName=CRQABC;" Your feedback is very much appreciated, Juan C. Figueroa Date: Thu, 5 Jul 2012 19:21:19 + From: shawn.pier...@sug.com Subject: Re: Opinion - Tasks not Displayed on Parent Consoles To: arslist@ARSLIST.ORG ** We built a Task Console for using on the landing page

Re: Opinion - Tasks not Displayed on Parent Consoles

2012-07-05 Thread patchsk
That would be very helpful as overview console is very slow we switched a lot of folks who need frequent refreshes to use Incident console or change console as their homepage. Because of this now they lost the direct visibility of the tasks. We end up creating a new left navigation item on Inc

Re: Opinion - Tasks not Displayed on Parent Consoles

2012-07-05 Thread Pierson, Shawn
, July 05, 2012 2:05 PM To: arslist@ARSLIST.ORG Subject: Opinion - Tasks not Displayed on Parent Consoles ** Before I go butting heads with the BMC engineers on this one, I wanted to ask this group their opinion on this subject. Background: ITSM Suite 7.6.04 Tasks can be associated with

Opinion - Tasks not Displayed on Parent Consoles

2012-07-05 Thread Timothy Powell
Before I go butting heads with the BMC engineers on this one, I wanted to ask this group their opinion on this subject. Background: ITSM Suite 7.6.04 Tasks can be associated with several things with the ITSM Suite, including Incidents or Change Requests. When you create a task within Incid