discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sabyson Fernandes
Sent: Wednesday, October 06, 2010 11:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Field data from Incident to Task
**
Shane,
What you are looking for is the set fields action that is triggered when the
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this is helpful.
Regards,
Saby
--- On Tue, 10/5/10, Shane Buchholz sha...@samhealth.org wrote:
From: Shane Buchholz sha...@samhealth.org
Subject: Pushing Field data from Incident to Task
To: arslist@ARSLIST.ORG
Date: Tuesday, October 5, 2010, 5:40 PM
**
I am hoping that someone may
I am hoping that someone may be able to help me in what is probably a simple
process that I am overcomplicating. We have a need to add additional fields to
both the Incident and Task forms in ITSM. What I am trying to work out is how
to push values from the Incident into the Task when the
TMS:TAS:Save_000 is where the task is created with some basic data pushed in.
I recommend that you add another push action with the 'Push field if' set to
'InstanceId' = $InstanceId$ Then specify the fields you want to map.
Ben Cantatore
Remedy Manager
(914) 457-6209
Emerging Health IT
3
Buchholz
Sent: Tuesday, October 05, 2010 12:40 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Pushing Field data from Incident to Task
**
I am hoping that someone may be able to help me in what is probably a simple
process that I am overcomplicating. We have
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