Re: Question: Does Service Desk 7.x have a limited Asset Inventory like what was offered in 6.0?

2008-08-11 Thread Bilinski, John
Thanks all. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Monday, August 11, 2008 2:39 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Does Service Desk 7.x have a limited Asset Inventory like what

Re: Question: Does Service Desk 7.x have a limited Asset Inventory like what was offered in 6.0?

2008-08-11 Thread Rick Cook
With purchase of any ITSM module, you get the CMDB, the whole CMDB, and nothing but the CMDB. Technically, there ARE forms like AST:Asset that you can use, but you'll have to customize the app to have them interact with the other apps. Sounds like the CMDB forms will do what you want. I don't th

Re: Question: Does Service Desk 7.x have a limited Asset Inventory like what was offered in 6.0?

2008-08-11 Thread Hugo Ruesga
use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. Date: Mon, 11 Aug 2008 14:16:31 -0400From: [EMAIL PROTECTED]: Question: Does Service Desk 7.x have a limited Asset Inventory like what

Question: Does Service Desk 7.x have a limited Asset Inventory like what was offered in 6.0?

2008-08-11 Thread Bilinski, John
Question: We are about to implement Service Desk 7.x and Change Management 7.x. I wanted to know if there is are limited Asset Inventory forms that are offered with the installation of Service Desk 7.x that will allow us to create and relate CI's to customers as well as track the inventory on the