Re: Quick Action Bug!

2008-07-02 Thread Arnab Baral
I did raise a ticket with BMC and looking forward towards their update On 6/27/08, T. Dee <[EMAIL PROTECTED]> wrote: > > Did you ask Remedy to confirm your findings? > > > > On 6/27/08, Arnab Baral <[EMAIL PROTECTED]> wrote: > > ** > > yeah that is what my concern is > > > > Regards > > Ar

Re: Quick Action Bug!

2008-06-27 Thread T. Dee
Did you ask Remedy to confirm your findings? On 6/27/08, Arnab Baral <[EMAIL PROTECTED]> wrote: > ** > yeah that is what my concern is > > Regards > Arnab > > > On 6/27/08, T. Dee <[EMAIL PROTECTED]> wrote: > > I'm running 7.0.03 patch 007 and I tried what you said - it seems to work. > > >

Re: Quick Action Bug!

2008-06-27 Thread Arnab Baral
yeah that is what my concern is Regards Arnab On 6/27/08, T. Dee <[EMAIL PROTECTED]> wrote: > > I'm running 7.0.03 patch 007 and I tried what you said - it seems to work. > > Sounds like a defect. > > > On 6/27/08, Arnab Baral <[EMAIL PROTECTED]> wrote: > > ** > > Hi, > > > > The ITSM versio

Re: Quick Action Bug!

2008-06-27 Thread T. Dee
I'm running 7.0.03 patch 007 and I tried what you said - it seems to work. Sounds like a defect. On 6/27/08, Arnab Baral <[EMAIL PROTECTED]> wrote: > ** > Hi, > > The ITSM version is 7.1.00 and patch no is 2. > > Regards > Arnab > > > On 6/27/08, T. Dee <[EMAIL PROTECTED]> wrote: > > > > What ve

Re: Quick Action Bug!

2008-06-27 Thread Arnab Baral
Hi, The ITSM version is 7.1.00 and patch no is 2. Regards Arnab On 6/27/08, T. Dee <[EMAIL PROTECTED]> wrote: > > What version / patch level of ITSM 7 are you running? > > Ty > > > On 6/27/08, Arnab Baral <[EMAIL PROTECTED]> wrote: > > ** > > Hi List, > > > > In ITSM Incident Management console

Re: Quick Action Bug!

2008-06-27 Thread T. Dee
What version / patch level of ITSM 7 are you running? Ty On 6/27/08, Arnab Baral <[EMAIL PROTECTED]> wrote: > ** > Hi List, > > In ITSM Incident Management console we have a table field that shows all the > tickets for all the group the user is assigned to. > Whenever we select one incident to a

Quick Action Bug!

2008-06-27 Thread Arnab Baral
Hi List, In ITSM Incident Management console we have a table field that shows all the tickets for all the group the user is assigned to. Whenever we select one incident to assign it to a group member using the "Quick Action " button another selection is happening automatically in the table. Now th