Did they say if there were any plans to release a cumulative patch? SP4 perhaps?
Joe
From: Roger Justice
Sent: Monday, March 19, 2012 10:57 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
** Yes, we need to be sure everything installs and
Yes, we need to be sure everything installs and is operational and then we can
review if we need SP3.
-Original Message-
From: richard@bwc.state.oh.us
To: arslist
Sent: Mon, Mar 19, 2012 10:55 am
Subject: Re: Just wondering
**
So, basically you’re just installing 7.6.04
So, basically you’re just installing 7.6.04 SP2 and that’s all at this point.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Monday, March 19, 2012 10:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
This is
This is what we have done
ARS SP2, Atrium Core SP2, ITSM SP2, SRM SP2, SLM SP2 and RKM SP2. We will
review the fixes in ARS SP3 and detemine if we need it.
-Original Message-
From: Logan, Kelly
To: arslist
Sent: Mon, Mar 19, 2012 10:49 am
Subject: Re: Just wondering
**
Roger
Behalf Of Logan, Kelly
Sent: Monday, March 19, 2012 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
Roger, thank you very much for bringing this to our attention! I was just
getting ready to start a 7.6.4 SP2/3 install and this is very good to know.
This article seems to be a bit
ail in error please notify the sender, and delete the
message from your computer.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Friday, March 16, 2012 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
You can
wsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
** I would submit a support ticket since I got that article from a BMC Partner
resource so I would assume that if you are using a support ID it should be
visible.
-Original Message-
From: Joe Martin D'Souza
Thanks!!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent: Friday, March 16, 2012 4:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
I got to it by searching the knowledgebase for KA364458 after logging in to
support
ORG] On Behalf Of Roger Justice
Sent: Friday, March 16, 2012 2:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
You can start with all at SP 2 Here is the KA on support.
KA364458<https://webmail.bmc.com/owa/redir.aspx?C=f72a03ecb9974120b60ab205d5639a1e&URL=https%3a%2f%2fkb.bmc.com
I would submit a support ticket since I got that article from a BMC Partner
resource so I would assume that if you are using a support ID it should be
visible.
-Original Message-
From: Joe Martin D'Souza
To: arslist
Sent: Fri, Mar 16, 2012 4:06 pm
Subject: Re: Just wond
Roger,
Does a public user have access to that server where that KB is stored? I tried
using my support login to get in, but it failed..
Joe
From: Roger Justice
Sent: Friday, March 16, 2012 3:55 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
Thank you! And here I thought I was going to have an easy, quick install….
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Friday, March 16, 2012 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
You can start
You can start with all at SP 2 Here is the KA on support.
KA364458
-Original Message-
From: richard@bwc.state.oh.us
To: arslist
Sent: Fri, Mar 16, 2012 3:50 pm
Subject: Re: Just wondering
**
Huh? This is good to know. BMC support said to just go ahead and load 7.6.04
, but that’s not a
clean..
Joe
-Original Message-
From: Axton
Sent: Friday, March 16, 2012 3:37 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
Can you cite any specific examples? I would imagine that so long as
the classpath and li
: Friday, March 16, 2012 3:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
** Also do not load SP 3 first. There is a known issue. Load ARS SP2, Atrium
Core SP2, ITSM SP2 and other applications. You then upgrade ARS to SP3
-Original Message-
From: patrick zandi mailto:remedy
OK. Thanks.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Friday, March 16, 2012 3:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
**
I would suggest using the recommended version.
Sometimes little t
Roger,
Can you explain on this known issue?...is it just when using the OOTB apps?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Friday, March 16, 2012 1:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Just wondering
Also do not load SP 3 first. There is a known issue. Load ARS SP2, Atrium Core
SP2, ITSM SP2 and other applications. You then upgrade ARS to SP3
-Original Message-
From: patrick zandi
To: arslist
Sent: Fri, Mar 16, 2012 3:35 pm
Subject: Re: Just wondering
** Oh no.. are we
Can you cite any specific examples? I would imagine that so long as
the classpath and library paths are set properly, things will work. I
don't forsee the locations of the JVM libraries changing in a way that
would break this.
Disclaimer: I don't/won't use Windows as a server OS.
Axton Grams
O
Oh no.. are we going to 7 now? Who said that? BMC?
On Fri, Mar 16, 2012 at 3:16 PM, richard@bwc.state.oh.us <
richard@bwc.state.oh.us> wrote:
> **
>
> We’re going to install 7.6.04 SP3 on a new 2008 R2 server. It has been
>
> suggested that we install JRE and JDK 7u3. Any problems in doi
I would suggest using the recommended version.
Sometimes little things like changes in the subdirectories of JDE / JDK would
mean that the AR would not find the necessary libraries where it expects them,
as often these relative paths are hard coded in the application logic. This
will cause the
21 matches
Mail list logo
