xeon with 3GB of ram.
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Axton [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
01/19/2007 08:17 AM
Please respond to
arslist@ARSLIST.ORG
To
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cc
Subject
Re: Mid-tier prefetch
Chris also did not define what less than impressed means either.
What kind of performance are you seeing that is not impressing you?
(sub 60 second form open? sub 10 second form open? All forms or just
some forms?)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request
Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: Friday, January 19, 2007 8:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-tier
@ARSLIST.ORG
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Subject
Re: Mid-tier prefetch scripts
My response times were measured on both the production server set that I
just built out, and development set which is identical except for
mid-tier:
Web - Win2K3 R2 Enterprise x64 on HP DL380 G5 with two 4-core Xeons and
12
Is this only for ARS/Mid Tier 7.x and ITSM 7.x ?
The only prefetch script I have seen is a perl script not anything in
xml. I will say that with the perl script and my testing(ITSM 6 and ARS
6.3), load times really depended on privileges of the user that was
used to authenticate to the
I was also only aware of the Perl prefetch script. Didn't realize there was
a new XML-based one for Mid-Tier 7.x. Is this available for download
somewhere or do I need to contact Support?
I have to say that the Perl script never worked very well and like Kyle
said, seemed to only speed up load
I believe the prefetch.xml is driven by the permissions of the account used
to perform the prefetch. That's to say that using an admin account to
perform the prefetch will not have as much of a benefit for non-permission
users accessing the system. I configured our servers to use a
It's included with mid-tier 7.x
Axton Grams
On 1/18/07, Mike Gould [EMAIL PROTECTED] wrote:
** I was also only aware of the Perl prefetch script. Didn't realize
there was a new XML-based one for Mid-Tier 7.x. Is this available for
download somewhere or do I need to contact Support?
I have
The perl script never really worked well for me, and like Axton said I
had to use a no-permission user to get my requester/self service views
to cache correctly. Guess I need to upgrade my midtier.
Kyle
Axton wrote:
**
I believe the prefetch.xml is driven by the permissions of the account
From what I understand, the mid-tier pre-caching is actually done on a
unique permission group list basis. Therefore you would want to pre-cache
with an account that has the same permissions as the majority of your users.
I have not used the pre-cache functionality that is included as part of 7.0;
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