Re: Trying to setup Remedy Import into HPD:IncidentInterface_Create

2011-02-02 Thread Mahesh
I think you may leverage Data Management Tool for this activity. Thanks Mahesh On Thu, Jan 20, 2011 at 11:42 AM, Lammey, Peter A. wrote: > ** > > I was tasked to setup a spreadsheet ingest process that would create > resolved incidents in our Incident 7.02 system. > > I updated all filters on th

Re: Trying to setup Remedy Import into HPD:IncidentInterface_Create

2011-02-02 Thread Van Wiles
Watch the filter log closely - updates to that HPD form result in updates to several other forms, especially if you have integrated products like SLM installed. I had a problem once where the web service interface provided a Middle Initial field that wasn't on one of the underlying forms. On Thu,

Re: Trying to setup Remedy Import into HPD:IncidentInterface_Create

2011-01-20 Thread Roger Justice
This would be an error writing to the HPD:Help Desk form review the filter that writes to this form. -Original Message- From: Lammey, Peter A. To: arslist Sent: Thu, Jan 20, 2011 11:44 am Subject: Trying to setup Remedy Import into HPD:IncidentInterface_Create ** I was tasked to

Trying to setup Remedy Import into HPD:IncidentInterface_Create

2011-01-20 Thread Lammey, Peter A.
I was tasked to setup a spreadsheet ingest process that would create resolved incidents in our Incident 7.02 system. I updated all filters on the HPD:IncidentInterface_Create form to fire on Merge as well as Submit and it works for creating open Assigned tickets however after mapping all the fie

Re: getting error while importing the data using BMC Remedy Import Tool

2009-07-07 Thread O'Brien, Keith KOB. (Citco)
(0) 21 483 6482 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Maheshwari, Rahul Sent: 07 July 2009 15:12 To: arslist@ARSLIST.ORG Subject: Re: getting error while importing the data using BMC Remedy Import Tool The problem i

Re: getting error while importing the data using BMC Remedy Import Tool

2009-07-07 Thread Maheshwari, Rahul
:57 PM To: arslist@ARSLIST.ORG Subject: getting error while importing the data using BMC Remedy Import Tool Hi, When i try to import data (AR Server Data, AP:Process Definition) from one server to another server, I am getting the following error. This is my original data which is imported from Test

Re: getting error while importing the data using BMC Remedy Import Tool

2009-07-07 Thread Maheshwari, Rahul
PM To: arslist@ARSLIST.ORG Subject: getting error while importing the data using BMC Remedy Import Tool Hi, When i try to import data (AR Server Data, AP:Process Definition) from one server to another server, I am getting the following error. This is my original data which is imported from Test

getting error while importing the data using BMC Remedy Import Tool

2009-07-07 Thread RKVKRKVK
","Can Reassign?","Approval Success*","If Multiple Approvers*","Allow Ad Hoc Next Approver?*","Validate Approvers?*","Require Password?*","Created By*" "test","AAA:TST:TWO","Ad Hoc","Active&

Re: Exported CSV format not valid for Remedy Import Tool

2007-12-21 Thread Seth Wrye
behalf of Jack Samson Sent: Fri 12/21/2007 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Exported CSV format not valid for Remedy Import Tool ** Yes, the sql server export looks like: TicketNumberColumn,DescriptionColumn TicketNumberval,Descriptionval TicketNumberval,Descriptionval TicketNumberval

Re: Exported CSV format not valid for Remedy Import Tool

2007-12-21 Thread Grooms, Frederick W
Of Jack Samson Sent: Friday, December 21, 2007 8:27 AM To: arslist@ARSLIST.ORG Subject: Re: Exported CSV format not valid for Remedy Import Tool ** Yes, the sql server export looks like: TicketNumberColumn,DescriptionColumn TicketNumberval,Descriptionval TicketNumberval,Descriptionval

Re: Exported CSV format not valid for Remedy Import Tool

2007-12-21 Thread Jack Samson
valid for Remedy Import Tool> To: arslist@ARSLIST.ORG> > Is the SQL server export tool creating the CSV with commas as the> delimiter? If yes, does the data contain commas in places? If yes, that> will make the CSV invalid.> > -Original Message-> From: Action Reque

Re: Exported CSV format not valid for Remedy Import Tool

2007-12-21 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: Friday, December 21, 2007 7:17 AM To: arslist@ARSLIST.ORG Subject: Exported CSV format not valid for Remedy Import Tool ** All, We have another database where records are exported into a csv file. We have the need to import these records into Remedy now. We are using the ARS 6.3 import

Re: Exported CSV format not valid for Remedy Import Tool

2007-12-21 Thread Misi Mladoniczky
Hi, If the file does not have doublequotes it is not a CSV-file that AR Import can parse. If you do not have any ","-characters in the data, you can import it as an asc-file with "," as delimiter instead. To convert your file, you will not need to create an AR-API-program. But you may have to cr

Exported CSV format not valid for Remedy Import Tool

2007-12-21 Thread Jack Samson
All, We have another database where records are exported into a csv file. We have the need to import these records into Remedy now. We are using the ARS 6.3 import tool.The export was performed through SQL server export tool. What I have found is the columns and data that was exported with

Re: modifying data from Remedy Import

2006-09-25 Thread Mac McMillan
f you can be more specific with the problem you are having I could help you. Teresa From: Action Request System discussion list(ARSList) on behalf of Mimi Lakew Sent: Fri 9/22/2006 3:29 PM To: arslist@ARSLIST.ORG Subject: modifying data from Remedy Import ** I h

Re: modifying data from Remedy Import

2006-09-25 Thread Fannin, Teresa
@ARSLIST.ORG Subject: modifying data from Remedy Import ** I have big data on excell and my manager is telling me it is possible to upgrade the existing data on remedy form by importing this csv file. Can anybody tell me if that is possible and how? I tried it and it didn't work for me.

modifying data from Remedy Import

2006-09-22 Thread Mimi Lakew
** I have big data on excell and my manager is telling me it is possible to upgrade the existing data on remedy form by importing this csv file.  Can anybody tell me if that is possible and how?  I tried it and it didn't work for me.   It is Windows/   SQL Server 2000   Remedy 5.1.2  

Re: Remedy Import

2006-08-17 Thread Tom L
I had the same; commas in the data. Write your values to the csv in quotes. "Value 1","Value 2","Value 3", ... ,"Value 37" ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Remedy Import

2006-08-17 Thread Jason McDonald
. <[EMAIL PROTECTED]> wrote: ** Thanks I'll give that a try. -Original Message-From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG]Sent: Wednesday, August 16, 2006 6:05 PMTo: arslist@ARSLIST.ORG Subject: Re: Remedy Import** I've seen that. For me

Re: Remedy Import

2006-08-16 Thread Baytops, Abdullah P.
** Thanks I'll give that a try. -Original Message-From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]Sent: Wednesday, August 16, 2006 6:05 PMTo: arslist@ARSLIST.ORGSubject: Re: Remedy Import** I've seen that. For me it's alwa

Re: Remedy Import

2006-08-16 Thread Scott Ames
** I've seen that. For me it's always been because a comma was in the data or I had some hard returns where they should not be.  Sometimes opening the csv in a hex editor will give a clue.   Never have I had it work one time and not the other.    - Scott "Baytops, Abdullah P." <[EMAIL PROTECT

Remedy Import

2006-08-16 Thread Baytops, Abdullah P.
Hello Everyone, I have a little problem that is spurattic when using Remedy Import. I am in the process of importing some data from a CSV file that has about 3000 rows and 40 columns. During the import I get the following error: Example Line (202) 37 fields expected only 35 fields

Re: Remedy Import - Limits to 15 records

2006-08-03 Thread Steve McDonald
tem discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Jason McDonaldSent: Thursday, August 03, 2006 4:14 AM To: arslist@ARSLIST.ORGSubject: Re: Remedy Import - Limits to 15 records   ** I am sure that there was no change in the 16th row when compared to the 15th row w.r.t. less

Re: Remedy Import - Limits to 15 records

2006-08-03 Thread Reiser, John J
ldSent: Thursday, August 03, 2006 4:14 AMTo: arslist@ARSLIST.ORGSubject: Re: Remedy Import - Limits to 15 records ** I am sure that there was no change in the 16th row when compared to the 15th row w.r.t. less columns having data.   One more point to note is that I get this error *ALL THE TI

Re: Remedy Import - Limits to 15 records

2006-08-03 Thread Jason McDonald
if needed. /L ars-Original Message-From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Mike WhiteSent: Monday, July 31, 2006 3:51 PMTo: arslist@ARSLIST.ORGSubject: Re: Remedy Import - Limits to 15 records Length probably changed after the 15th record

Re: Remedy Import - Limits to 15 records

2006-08-01 Thread lars . j . pettersson
Behalf Of Mike White Sent: Monday, July 31, 2006 3:51 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Import - Limits to 15 records Length probably changed after the 15th record (column populated for rows 1-14, but not for 15th, or vice-versa). I haven't seen your data, but this is where I'd

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Michiel Beijen
Have you checked the Error Handling tab in the Preferences dialog in BMC Remedy Import? You might want to check the box before "Import Records with Too Few Fields" if your data file is correct, but the import keeps moaning about this. IMO this would be the easiest option to deal with

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Ron Fariss
M> cc: Sent by: "Action Subject: Re: Remedy Import - Limits to 15 records Request System

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Mike White
<[EMAIL PROTECTED]cc: COM> Subject: Re: Remedy Import - Limits to 15 records

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Carey Matthew Black
ascribe to malice, that which can be explained by incompetence. On 7/31/06, Jason McDonald <[EMAIL PROTECTED]> wrote: ** But in that case how does it work for the first 15 records? On 7/31/06, Mike White <[EMAIL PROTECTED]> wrote: > It's caused by variable-length record

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Jason McDonald
** But in that case how does it work for the first 15 records? On 7/31/06, Mike White <[EMAIL PROTECTED]> wrote: It's caused by variable-length records.  Remedy Import doesn't toleratethem too well.  When we import from .csv, we make sure the last column is fully populated - m

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Jason McDonald
** Its weird that remedy import can't handle the last few empty columnsEscpecially when usually the columns appearing in the last are temporary columns in remedy forms (as the field names start with z..) Anyways, guess i'll have to cut and paste some column in which there is data f

Re: Remedy Import - Limits to 15 records

2006-07-31 Thread Mike White
It's caused by variable-length records. Remedy Import doesn't tolerate them too well. When we import from .csv, we make sure the last column is fully populated - moving columns if necessary. This will fix/set your record length. Mike White Office: 813-978-2192 E-mail: [EMAIL

Remedy Import - Limits to 15 records

2006-07-31 Thread Jason McDonald
** Hi List,   Once again I seek your advice.   This pertains to Remedy 6.0.3.   I am really getting irritated when trying to import data via the Remedy Import Tool. Irrespective of what form it is and how much data I have in the CSV file, Import always breaks at 15th record with the message