Re: Remedy notifications

2013-10-30 Thread Young, Ronald P.
you may be the world.” -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Wednesday, October 30, 2013 4:06 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy notifications Hi, Check your email Engine Logs, and check

Re: Remedy notifications

2013-10-30 Thread Young, Ronald P.
ystem discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris Sent: Wednesday, October 30, 2013 4:03 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy notifications Try restarting the Email service on your AR server. BMC Remedy Email Engine - Server Name. Or is that what you are s

Re: Remedy notifications

2013-10-30 Thread Martinez, Marcelo A
@ARSLIST.ORG Subject: Re: Remedy notifications Hi, Check your email Engine Logs, and check that Email Engine is running. If all else fails, I usually create a debug version of Email Engine that I run from the command line to see what actually happens. How to do this is detailed in the

Re: Remedy notifications

2013-10-30 Thread Misi Mladoniczky
Hi, Check your email Engine Logs, and check that Email Engine is running. If all else fails, I usually create a debug version of Email Engine that I run from the command line to see what actually happens. How to do this is detailed in the Email Engine PDF. You basically copy the startup script o

Re: Remedy notifications

2013-10-30 Thread Tommy Morris
: Wednesday, October 30, 2013 3:56 PM To: arslist@ARSLIST.ORG Subject: Remedy notifications I have Remedy user 7.6/Developer 8. I set up several filters for notifications when a ticket is created, closed, or reassigned. They all have been working fine until here recently. I had the guys that work on the

Remedy notifications

2013-10-30 Thread Ron Young
I have Remedy user 7.6/Developer 8. I set up several filters for notifications when a ticket is created, closed, or reassigned. They all have been working fine until here recently. I had the guys that work on the server to reset the remedy - mail exchange server. He said nothing seemed wrong w