Re: Remedy vs. HelpStar

2007-06-04 Thread Bradford Bingel
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Friday, June 01, 2007 4:23 AM To: arslist@ARSLIST.ORG Subject: Remedy vs. HelpStar Our company is looking to see if there is another help desk product besides Remedy to use for ticketing. The primary reason for looking

Re: Remedy vs. HelpStar

2007-06-01 Thread Mosco, John D.
Check out altiris -- Sent from my BlackBerry Wireless Handheld -Original Message- From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Sent: Fri Jun 01 07:22:46 2007 Subject: Remedy vs. HelpStar Our

Remedy vs. HelpStar

2007-06-01 Thread Heider, Stephen
Our company is looking to see if there is another help desk product besides Remedy to use for ticketing. The primary reason for looking at another product is cost savings, as we will need to add a number of users/licenses to our existing Remedy system. Next week I begin my evaluation of