Hi all
Can anybody point us at a reference showing where the Reported Source
(100215) values can be added? Added them to HPD:Help Desk but they don't
show up in the SYS:Reported Source form and that form won't accept new records.
Thanks
ARS 7.6.04 SP5
ITSM 7.6.04 SP1
SQL 2K5
Windows
Hi David,
Reported Source field is a Selection Field (DropDown) with OOTB 12 values
on both HPD:;Help Desk and SYS:Reported Source forms. We can create the
overlay and add additional values into the drop down list for any
additional values.
Hope this helps you.
Thanks Regards,
Anil Kumar K
: Friday, September 19, 2014 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Reported Source (HPD:Help Desk)
**
Hi David,
Reported Source field is a Selection Field (DropDown) with OOTB 12 values on
both HPD:;Help Desk and SYS:Reported Source forms. We can create the overlay
and add additional
Application Systems Analyst
ITSM Application Support
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karicheti anil kumar
Sent: Friday, September 19, 2014 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Reported Source (HPD:Help Desk)
**
Hi
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