ent: Wednesday, September 12, 2007 9:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Request ID not being generated
ITSM 7 is quite different in that you don't submit directly to the Incident
form. There is another form called HPD:IncidentInterface_Create that you
submit your requests to via email which
RG
> Sent: Wed, 12 Sep 2007 9:29 am
> Subject: Request ID not being generated
>
>
> **
>
> Hello Listers,
>
> Â
>
> Iâm trying to set up ticket generation via e-mail. Iâve got > all the
> required fields filled in my e-mail, but I always get the erro
The Request ID is field 1 the Incident ID is created from another form that you
will need to create using a new filter.
-Original Message-
From: Gayford, Matthew C. <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wed, 12 Sep 2007 9:29 am
Subject: Request ID not being gen
Hello Listers,
I'm trying to set up ticket generation via e-mail. I've got all the
required fields filled in my e-mail, but I always get the error:
Instruction:Submit
Instruction Number:1
Instruction Template:
Message Type:
Message Number: 307
Message Text: Required fi
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