Hi,
I would like to setup round robin per group. I know there are rules to setup
for Incidents, but currently this is not set for Round Robin and we do not want
this to apply for all groups. I would like to know if there is an option to
setup by group for Incidents.
Currently using Windows
Round Robin defaults to all groups. You cannot select which groups it applies
to.
-Original Message-
From: Timothy Rondeau timothy.rond...@phaseforward.com
To: arslist@ARSLIST.ORG
Sent: Fri, 9 Jan 2009 12:28 pm
Subject: Round Robin by Group on Incident
Hi,
I would like to setup
)
[mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau
Sent: Friday, January 09, 2009 11:28 AM
To: arslist@ARSLIST.ORG
Subject: Round Robin by Group on Incident
Hi,
I would like to setup round robin per group. I know there are rules to
setup for Incidents, but currently this is not set for Round Robin
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