Round Robin by Group on Incident

2009-01-09 Thread Timothy Rondeau
Hi, I would like to setup round robin per group. I know there are rules to setup for Incidents, but currently this is not set for Round Robin and we do not want this to apply for all groups. I would like to know if there is an option to setup by group for Incidents. Currently using Windows

Re: Round Robin by Group on Incident

2009-01-09 Thread Roger Justice
Round Robin defaults to all groups. You cannot select which groups it applies to. -Original Message- From: Timothy Rondeau timothy.rond...@phaseforward.com To: arslist@ARSLIST.ORG Sent: Fri, 9 Jan 2009 12:28 pm Subject: Round Robin by Group on Incident Hi, I would like to setup

Re: Round Robin by Group on Incident

2009-01-09 Thread Greg Donalson
) [mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau Sent: Friday, January 09, 2009 11:28 AM To: arslist@ARSLIST.ORG Subject: Round Robin by Group on Incident Hi, I would like to setup round robin per group. I know there are rules to setup for Incidents, but currently this is not set for Round Robin