Hi Lyle,
Please provide guidance regarding SLA escalation of IT Service desk for
incident management console and change request console
First level escalation - Geji
Second level escalation - Davison
Thanks Regards
Amanullah
Software Consultant
IT Application and Enterprise Management
Hi there,
Please provide guidance regarding SLA escalation of IT Service desk for
incident management console and change request console
First level escalation - Geji
Second level escalation - Davison
Thanks Regards
Amanullah
Software Consultant
IT Application and Enterprise Management
...@emiratesnbd.com wrote:
**
Hi there,
The present status is:
First level escalation - Davison
Second level escalation – Geji
Can anybody tell me how to change the SLA escalation of IT Service desk as
below.
First level escalation - Geji
Second level escalation – Davison
Thanks
Hi there,
The present status is:
First level escalation - Davison
Second level escalation - Geji
Can anybody tell me how to change the SLA escalation of IT Service desk as
below.
First level escalation - Geji
Second level escalation - Davison
Thanks Regards
Amanullah
Software
Hi there,
Can anybody tell me how to do the following changes.
change the SLA escalation of IT Service desk as below.
First level escalation - Geji
Second level escalation - Davison
Thanks Regards
Amanullah
Software Consultant
IT Application and Enterprise Management
Emirates NBD
Desk
5 matches
Mail list logo