Hello,
I just found this community yesterday and it seems the most appropriate
place to ask questions pertaining to our development. Our shop is
currently running 5.1.2 Helpdesk tickets are stored on our 'Incident'
form. Every three months or so, to alleviate server load, we archive a
large
Running ARS 5.1.2
The incident table in our application was becoming a bit cumbersome, so
we created a stored procedure to archive records that have been closed
with a last modified date greater than 180 days old. In extreme cases,
our analysts sometimes reopen old tickets for various reasons.
.
-Original Message-
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wed, 18 Apr 2007 9:47 AM
Subject: Searching multiple forms
**
Running ARS 5.1.2
The incident table in our application was becoming a bit cumbersome, so we
created a stored procedure to archive records that have been
Fred
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SrA HQ 754
ELSG/DOO
Sent: Wednesday, April 18, 2007 8:48 AM
To: arslist@ARSLIST.ORG
Subject: Searching multiple forms
**
Running ARS 5.1.2
The incident table i
4-416-6478
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Wednesday, April 18, 2007 9:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Searching multiple forms
You didn't specify what Dat
: Searching multiple forms
Running ARS 5.1.2
The incident table in our application was becoming a bit cumbersome, so
we created a stored procedure to archive records that have been closed
with a last modified date greater than 180 days old. In extreme cases,
our analysts sometimes reopen old
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