Was wondering if the following is feasible/ will work.
I want to send survey's by email in HTML format (From Remedy). These
custom surveys will use radio buttons for possible answer choices. When
the user receives this HTML based survey by email, fills it out, and
sends it back; is there a way for
Have been using a customer survey just as you outlined. This system has
been working for four-five years.
There is also the Management Report that processes the returns into an
easy to understand results. There is never enough information for the
management, but they normally dont tell you
: Sending HTML email surveys to requesters and getting their
input back
Was wondering if the following is feasible/ will work.
I want to send survey's by email in HTML format (From Remedy). These
custom surveys will use radio buttons for possible answer choices. When
the user receives this HTML
>
> [mailto:[EMAIL PROTECTED] On Behalf Of Eugene G.
> Sent: Wednesday, January 10, 2007 11:36 PM
> To: [EMAIL PROTECTED]
> Subject: Sending HTML email surveys to requesters and getting their
> input back
>
> Was wondering if the following is feasible/ will work.
>
>
Sent: Thursday, January 11, 2007 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Sending HTML email surveys to requesters and getting their
input back
Thanks for replying guys. So it seems as if Remedy does not have the
ability to parse HTML (radio buttons) without the aid of a web
applicationthat
I should have added that the requrn Email is returned in a text format.
Remedy processes without problem.
-
Survey is mailed out using a template containing information such as
ticket number and action taken to resolve. The template
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