Server performance issues?

2006-05-08 Thread Dave Barber
** All,   I'm working nicely through the changes required to our test installation of ARS 6.3/Helpdesk 6 (I can't really call it ITSM6 yet), and the server performance isn't looking too good at the moment.   When I talk performance, I'm talking about general working in the Admin tool - saving forms

Re: Server Performance Issues??

2007-08-30 Thread Axton
The pause is between api calls: 13:43:24.9668 -EXECAL OK ... 13:46:05.4660 +GLE ARGetListEntry -- schema RPQ:Log from Remedy User There is maybe something else that is causing the wait time? If you run AL and Filter logs, where do you see the pause? Axton Grams On 8/30/07, David Sanders <[EMAI

Re: Server Performance Issues??

2007-08-30 Thread Misi Mladoniczky
Hi David, The detailed log rows does not show that the API-call is taking much time. There is a wait-time in between the calls, but... If you look at the RPC ID, you see a jump from 0016990986 to 0016991463, so the server has performed 477 API-calls between these calls. They may have been thread

Re: Server Performance Issues??

2007-08-30 Thread David Sanders
SList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Thursday, August 30, 2007 7:04 PM To: arslist@ARSLIST.ORG Subject: Re: Server Performance Issues?? Hi David, The detailed log rows does not show that the API-call is taking much time. There is a wait-time in between the calls

Re: Server Performance Issues??

2007-08-30 Thread Axton
ion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky > Sent: Thursday, August 30, 2007 7:04 PM > To: arslist@ARSLIST.ORG > Subject: Re: Server Performance Issues?? > > Hi David, > > The detailed log rows does not show that the API-call is taking much

Re: Server performance issues?

2006-05-08 Thread Rick Cook
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dave BarberSent: Monday, May 08, 2006 8:34 AMTo: arslist@ARSLIST.ORGSubject: Server performance issues? ** All,   I'm working nicely through the changes required to our test installation of AR

Re: Server performance issues?

2006-05-08 Thread McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: Server performance issues? ** Rick:   I highly recommend turning on and off the Developer Cache mode ONLY when you are working on forms on a production machine (why aren't you working on a dev machine anyhow).  If you can get it, take the old production machine and use it as

Re: Server performance issues?

2006-05-08 Thread Dave Barber
___ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, May 08, 2006 8:39 AM To: arslist@ARSLIST.ORG Subject: Re: Server performance issues? ** Dave,   One thing that's a little different about how ARS