Re: Service Request Approvals based on Requestor's Department

From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Richard Matovu Sent: Thursday, July 29, 2010 11:28 PM To: arslist@ARSLIST.ORG Subject: Re: Service Request Approvals based on Requestor's Department ** Hi Doug, T

Re: Service Request Approvals based on Requestor's Department

gt; allow you to accomplish what you > are looking for in a straight-forward way. > > Doug Mueller > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Ram Rudra > *Sent:* Tuesday, July 27, 201

Re: Service Request Approvals based on Requestor's Department

...@arslist.org] On Behalf Of Richard Matovu Sent: Tuesday, July 27, 2010 6:11 PM To: arslist@ARSLIST.ORG Subject: Re: Service Request Approvals based on Requestor's Department ** Hi Ram, Thanks for the quick response. Any links or tutorial you can point me to to try it out? Thanks and Regards,

Re: Service Request Approvals based on Requestor's Department

I think you can achieve this in SRM 7.6. Thanks Mahesh On Tue, Jul 27, 2010 at 7:14 AM, Richard Matovu wrote: > ** Hi all, > > I have defined several service request to be approved using Service Request > Approval - Level instead of Management Chain. However, on the Approval > Mappings, the map

Re: Service Request Approvals based on Requestor's Department

tovu Sent: Tuesday, July 27, 2010 6:11 PM To: arslist@ARSLIST.ORG Subject: Re: Service Request Approvals based on Requestor's Department ** Hi Ram, Thanks for the quick response. Any links or tutorial you can point me to to try it out? Thanks and Regards, Richard On Tue, Jul 27, 2010 a

Re: Service Request Approvals based on Requestor's Department

rm. > > > > Thanks & Regards, > > Ram Rudra > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Richard Matovu > *Sent:* Tuesday, July 27, 2010 5:45 PM > *To:* arslist@ARSLIST.ORG > *Sub

Re: Service Request Approvals based on Requestor's Department

.ORG Subject: Service Request Approvals based on Requestor's Department ** Hi all, I have defined several service request to be approved using Service Request Approval - Level instead of Management Chain. However, on the Approval Mappings, the mapping criteria is only Navigation Catego

Service Request Approvals based on Requestor's Department

Hi all, I have defined several service request to be approved using Service Request Approval - Level instead of Management Chain. However, on the Approval Mappings, the mapping criteria is only Navigation Categories, SRD Information and Requestor Information. Is there any way out-of-box to do appr