To: arslist@ARSLIST.ORG
Subject: Re: Service Request Error
**
Damn I thought no one would find out :)
Joe
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Monday, May 20, 2013 9:43 PM
To: arslist
Hello Listers,
I have run into a wall while attempting to resolve an error: (44699: ,
No groups were found using automated routing. You need to manually select
a group.;) within Service Request.
How do I manually select a group? Any help would be greatly appreciated!
Thank you,
Robert
You need to create at least one SR Auto Assignment rule to insure that the SR
is assigned.
-Original Message-
From: Robert Heverley robert.hever...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Mon, May 20, 2013 8:45 pm
Subject: Service Request Error
**
Hello Listers,
I have
:45 pm
Subject: Service Request Error
**
Hello Listers,
I have run into a wall while attempting to resolve an error: (44699: ,
No groups were found using automated routing. You need to manually select
a group.;) within Service Request.
How do I manually select a group? Any help would
need to create at least one SR Auto Assignment rule to insure that the
SR is assigned.
-Original Message-
From: Robert Heverley robert.hever...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Mon, May 20, 2013 8:45 pm
Subject: Service Request Error
**
Hello Listers,
I have
Just for fun, have you tried creating another similar SR from scratch?
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Robert Heverley
Sent: Monday, May 20, 2013 8:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Service Request Error
) [
mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Robert
Heverley
*Sent:* Monday, May 20, 2013 8:59 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Service Request Error
**
Hi Roger,
I have created 1 rule and still receive the error. Our system has been live
for over a year with very
Damn I thought no one would find out :-)
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Monday, May 20, 2013 9:43 PM
To: arslist@ARSLIST.ORG
Subject: OT: Service Request Error
Is that what you do
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