Re: Ticket Modify Permissions

2010-10-19 Thread Charles Baldi
- Remedy > > Information Services Operations > > Samaritan Health Services > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Mahesh > Sent: Tuesday, October 19, 2010 10:05 AM > To: arslist@ARSLIST.ORG > Subject:

Re: Ticket Modify Permissions

2010-10-19 Thread Shane Buchholz
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mahesh Sent: Tuesday, October 19, 2010 10:05 AM To: arslist@ARSLIST.ORG Subject: Re: Ticket Modify Permissions ** Have you looked into Submitter Mode settings ? Thanks Mahesh On Tue, Oct 19, 2010 at 11:16

Re: Ticket Modify Permissions

2010-10-19 Thread Mahesh
Have you looked into Submitter Mode settings ? Thanks Mahesh On Tue, Oct 19, 2010 at 11:16 AM, Shane Buchholz wrote: > ** > > Does anyone know a quick way to grant write access to all tickets for my > user base? We are on the verge of a revolt after moving from ITSM 5.6 to > 7.6. > > > > Any tho

Ticket Modify Permissions

2010-10-19 Thread Shane Buchholz
Does anyone know a quick way to grant write access to all tickets for my user base? We are on the verge of a revolt after moving from ITSM 5.6 to 7.6. Any thoughts would be appreciated. AR - 7.5 ITSM - 7.6 SQL 2005 Windows 2008 (64-bit) Thanks, Shane Buchholz Systems Analyst II - Remedy Infor