Tool Tips and Assigned Person

2013-08-21 Thread Brittain, Mark
Hi All, Here I have a case where the users want in the new, as it was in the old. In our 6.3 implementation, in the Assigned Person field you can type in part of person's name, and press enter. If there is only one match then the Assigned Group and Person get populated. If there are multiple ma

Re: Tool Tips and Assigned Person

2013-08-21 Thread Pargeter, Christie :CO IS
you to key in the display name not the user id. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, August 21, 2013 11:09 AM To: arslist@ARSLIST.ORG Subject: Tool Tips and Assigned Person ** Hi All, Here I ha

Re: Tool Tips and Assigned Person

2013-08-21 Thread Das, Anusha (non-US)
:CO IS Sent: Wednesday, August 21, 2013 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: Tool Tips and Assigned Person ** In ITSM 7.6.4 I can go to the Assignee field (say on Incident) type in Christie and press enter. When I do the system fills in my support group & my name in the assignee field

Re: Tool Tips and Assigned Person

2013-08-21 Thread Shadab Ahmed
: arslist@ARSLIST.ORG Subject: Tool Tips and Assigned Person ** Hi All, Here I have a case where the users want in the new, as it was in the old. In our 6.3 implementation, in the Assigned Person field you can type in part of person's name, and press enter. If there is only one match then the Ass

Re: Tool Tips and Assigned Person

2013-08-22 Thread Jason Miller
T.ORG] *On Behalf Of *Brittain, Mark > *Sent:* Wednesday, August 21, 2013 11:39 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Tool Tips and Assigned Person > > ** ** > > ** > > Hi All, > > ** ** > > Here I have a case where the users want in the ne