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> "Dave.ARSList" <[EMAIL PROTECTED]>
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"Dave.ARSList" <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
03/06/2008 12:07 PM
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Subject
URGENT: SLA Targets not being deleted completely
** Listers, So basically, we delete
Listers,
So basically, we delete SLAs that are not required anymore but what seems to
be happening is that SLAs are being deleted completely and are still being
attached to incidents. After deleting the SLA, we don't see it in our SLM
Console but when I dig deep into it, this is what I find:
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