Re: Unable to save preferences of tables in 7.6.04 SP2

2012-03-20 Thread Arner, Todd
I think we seen this issue but in an earlier version of ARS and it was related to the user not having a record in the AR System User Preference form. Make sure the users have a record in the AR System User Preference form. The table preferences are stored in the Edit tab. Also make sure the

Unable to save preferences of tables in 7.6.04 SP2

2012-03-19 Thread Bajwa, Ibrar
Hello All, We recently just went live with 7.6.04 SP2 and it seems like there’s an issue with being able to save table preferences on the homepage. For example, if I select ‘Assigned to all my groups” with respective company and ‘save’ under preferences, it does not save the settings for next

Re: Unable to save preferences of tables in 7.6.04 SP2

2012-03-19 Thread Tommy Morris
I experienced this as well. It appears to be a permissions issue. Administrators can save and the settings keep. That kind of made it difficult to troubleshoot since I kept telling users that it was working fine because I could not duplicate the issue. Finally I just hijacked a user’s ID and

Re: Unable to save preferences of tables in 7.6.04 SP2

2012-03-19 Thread Bajwa, Ibrar
Strange, I just tried it with my admin account and it did not work :S Ibrar Bajwa Remedy Analyst Brookfield Corporate Operations Technology Services 1 Adelaide Street East, Suite 1400, Toronto, ON M5C 2V9 T 416.649.8249, F 416.649.8245 ibrar.ba...@brookfield.com