list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Boyd, Rebecca
Sent: June-08-12 19:33
To: arslist@ARSLIST.ORG
Subject: Re: Updating Service CI name
** Anne,
It's been a while since we've talked. How are you?
I am facing the same thing - renaming a Service CI - found your old post
Anne,
It's been a while since we've talked. How are you?
I am facing the same thing - renaming a Service CI - found your old post.
How did you rename your Service CI? What did you do?
I am on ITSM 7.5.
Rebecca
On Fri, Aug 13, 2010 at 2:38 PM, Ramey, Anne anne.ra...@nc.gov wrote:
**
My
, August 13, 2010 1:39 PM
To: arslist@ARSLIST.ORG
Subject: Updating Service CI name
**
My management wants to rename a service CI that's been used for a very
active service for quite a while. It is associated with tens of
thousands (if not hundreds of thousands) of tickets. The name change
fails
My management wants to rename a service CI that's been used for a very active
service for quite a while. It is associated with tens of thousands (if not
hundreds of thousands) of tickets. The name change fails and it appears from
system messages that it is reaching the top of the filter stack
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