Re: User Tool and win7

2011-09-16 Thread Rick Cook
Basic rules for this combination: Run the UT in XP Compatibility mode. And while you can use the UT for *AR System* 7.6 functions (like administration), it is NOT supported for *ITSM *7.6 functions. Yeah, they kinda snuck that one in on us, but it is what it is. Consoles don't load right (if at

Re: User Tool and win7

2011-09-16 Thread Danny Kellett
Anyone get the crash when they select ctrl+o ? to open the object list? Regards From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterr...@daimler.com Sent: 16 September 2011 16:21 To: arslist@ARSLIST.ORG Subject: Re: User Tool and win7

Re: User Tool and win7

2011-09-16 Thread pascale . sterrett
To arslist@ARSLIST.ORG cc Subject Re: User Tool and win7 ** It works for me on my laptop which is Windows 7 Enterprise 64-bit. That’s not to say that it doesn’t crash on occasion, but it generally works. Thanks, Shawn Pierson Remedy Developer | Southern Union 5444 Westheimer Rd. Houston

Re: User Tool and win7

2011-09-16 Thread Pierson, Shawn
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, September 15, 2011 6:35 PM To: arslist@ARSLIST.ORG Subject: Re: User Tool and win7 ** However I have had no problems so far working on a 64 bit Windows 7 Home Premium Edition and the User tool.. So f

Re: User Tool and win7

2011-09-16 Thread Brittain, Mark
Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Thursday, September 15, 2011 7:27 PM To: arslist@ARSLIST.ORG Subject: Re: User Tool and win7 ** I have also found that 7.6.04.01 client on a server without flash (because flash

Re: User Tool and win7

2011-09-16 Thread Patrick Zandi
ng & IT Center > http://itsm.unt.edu/ > > From: Joe Martin D'Souza mailto:jdso...@shyle.net>> > Reply-To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>" > mailto:arslist@ARSLIST.ORG>> > Date: Thu, 15 Sep 2011 18:35:14 -0500 > To: "arslis

Re: User Tool and win7

2011-09-15 Thread strauss
2011 18:35:14 -0500 To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>" mailto:arslist@ARSLIST.ORG>> Subject: Re: User Tool and win7 ** However I have had no problems so far working on a 64 bit Windows 7 Home Premium Edition and the User tool.. So far at least and its b

Re: User Tool and win7

2011-09-15 Thread Joe Martin D'Souza
: Easter, David Sent: Thursday, September 15, 2011 7:01 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: User Tool and win7 ** Remedy User client is supported on Windows 7. It’s just not supported on 64-bit Windows 7 (or XP). From the compatibility matrix

Re: User Tool and win7

2011-09-15 Thread Patrick Zandi
tember 16, 2011 4:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: User Tool and win7 > > ** > Remedy User client is supported on Windows 7. It’s just not supported on > 64-bit Windows 7 (or XP). From the compatibility matrix: > AR System Client Supported Configuration

Re: User Tool and win7

2011-09-15 Thread Vaibhav Singhal
2011 4:31 AM To: arslist@ARSLIST.ORG Subject: Re: User Tool and win7 ** Remedy User client is supported on Windows 7.  It’s just not supported on 64-bit Windows 7 (or XP).  From the compatibility matrix: AR System Client Supported Configurations AR System supports the listed version of v

Re: User Tool and win7

2011-09-15 Thread Easter, David
M To: arslist@ARSLIST.ORG Subject: User Tool and win7 ** Hi List, As far as I know, User Tool is not supported on Win7. But, if UT installation directory is moved from XP machine to win7, it starts working! Any thoughts about this? Cheers! Vaibhav

User Tool and win7

2011-09-15 Thread Vaibhav Singhal
** Hi List,   As far as I know, User Tool is not supported on Win7. But, if UT installation directory is moved from XP machine to win7, it starts working!   Any thoughts about this?     Cheers! Vaibhav ::DISCLAIMER::