*To:* arslist@ARSLIST.ORG
*Subject:* Re: Web URL in email notification incorrect
** **
** I like your answer:: I do not like BMC's answer..
so I have to write code for an application configuration that they have
made a mistake on..
SAD..
On Tue, Nov 29, 2011 at 6:28 PM, LJ LongWing
, 2011 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
** I tried everything on the list I could find: did not work:: contacted bmc
2 weeks ago.. it is just sitting there.. and they keep asking stupid
questions when the SLA is triggered:: Complete waste
zandi
Sent: Tuesday, November 29, 2011 3:46 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
** I tried everything on the list I could find: did not work:: contacted bmc 2
weeks ago.. it is just sitting there.. and they keep asking stupid
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hamsagar, Ravindra
Sent: 30 November 2011 10:03
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
**
Yes we have, but not with the server name, with plugin alias name etc.
From: Action Request System discussion
29, 2011 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
** I tried everything on the list I could find: did not work:: contacted bmc
2 weeks ago.. it is just sitting there.. and they keep asking stupid
questions when the SLA is triggered:: Complete waste
@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
** I like your answer:: I do not like BMC's answer..
so I have to write code for an application configuration that they have made a
mistake on..
SAD..
On Tue, Nov 29, 2011 at 6:28 PM, LJ LongWing lj.longw...@gmail.com wrote
Hi -
I've just gotten the email engine up and running on my new dev server, running
ARS 7.6.04 sp1. I've noticed in the email notification the web URL has the
wrong server name (it includes our domain name - which also happens to be the
full computer name of the server). I went back into the
@ARSLIST.ORG
Subject: Web URL in email notification incorrect
Hi -
I've just gotten the email engine up and running on my new dev server, running
ARS 7.6.04 sp1. I've noticed in the email notification the web URL has the
wrong server name (it includes our domain name - which also happens to be the
full
I did a search before i posted - but did not come up with anything. do you have
a suggestion as to how i can search better?
___
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I tried everything on the list I could find: did not work:: contacted bmc 2
weeks ago.. it is just sitting there.. and they keep asking stupid
questions when the SLA is triggered:: Complete waste of time
I would like to know as well..
On Tue, Nov 29, 2011 at 5:44 PM, Wendy D'Avignon
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Wendy D'Avignon
Sent: Tuesday, November 29, 2011 3:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
I did a search before i posted - but did not come up with anything. do you have
a suggestion
typically i dont find the answer in the BMC knowledge base so i came here 1st -
but this time the knowledge base did help solve my problem. I added my server
to my mid tier server list with the .[domain name] using the same admin
password and the web URL in the email notification worked.
URL in email notification incorrect
typically i dont find the answer in the BMC knowledge base so i came here 1st -
but this time the knowledge base did help solve my problem. I added my server
to my mid tier server list with the .[domain name] using the same admin
password and the web URL
Horrible Answer: ARS will always use the fully qualified domain name
(FQDN). For example 'somehost' will become 'somehost.example.com'. At
present, there is no option to specify an alternative name or use the short
name
#1 Host name Changed:: and it is still the OLD WRONG NAME :: so you have to
Of patrick zandi
Sent: Tuesday, November 29, 2011 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect
** I tried everything on the list I could find: did not work:: contacted bmc
2 weeks ago.. it is just sitting there.. and they keep asking stupid
questions when
Of *patrick zandi
*Sent:* Tuesday, November 29, 2011 3:46 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Web URL in email notification incorrect
** **
** I tried everything on the list I could find: did not work:: contacted
bmc 2 weeks ago.. it is just sitting there.. and they keep asking
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