Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Ram Rudra
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Tuesday, March 16, 2010 12:00 AM To: arslist@ARSLIST.ORG Subject: Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03 Ram, We had the issue you mentioned and this is what I got from BMC Support

Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Chowdhury, Tauf
: arslist@ARSLIST.ORG Subject: Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03 Thanks Chowdhury, RKM 7.2 with Patch 003 Thanks & Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowd

Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Leonard Neely - FOJ
ge- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Monday, March 15, 2010 10:48 AM To: arslist@ARSLIST.ORG Subject: Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03 I would appreciate if anybody can help me gi

Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Ram Rudra
List) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Monday, March 15, 2010 1:48 PM To: arslist@ARSLIST.ORG Subject: Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03 I would appreciate if anybody can help me giving the solution on RKM tab access without asking authentica

Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Chowdhury, Tauf
Sent: Monday, March 15, 2010 1:48 PM To: arslist@ARSLIST.ORG Subject: Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03 I would appreciate if anybody can help me giving the solution on RKM tab access without asking authentication from Requester console. Thanks & Regards,

Re: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Ram Rudra
udra Sent: Monday, March 15, 2010 10:45 PM To: arslist@ARSLIST.ORG Subject: Why K.M. continue to ask me login and password Remedy ITSM 7.0.03 Hi List, I integrate K.M. with ITSM. When I try to modify an Incident, using a K.B. solution, the system ask me the K.M. login and password. I cannot unders

Why K.M. continue to ask me login and password Remedy ITSM 7.0.03

2010-03-15 Thread Ram Rudra
Hi List, I integrate K.M. with ITSM. When I try to modify an Incident, using a K.B. solution, the system ask me the K.M. login and password. I cannot understand why it doesn't use Remedy Login and Password. If manually I insert login e password, the procedure go on correctly; but every time t