We're planning an upgrade to 7.6.04 from 7.5 - the main driver is for
improved client performance, namely web client since in 7.6.04 that is
all the client can use.
Can anyone provide any insight on what the best tools / approaches would
be for measuring client web performance of ITSM
If you want to stick to BMC tech, they offer a product called TMART which I
believe comes with a performance/ load testing tool derived from Silk test.
I've never used it but got the sales pitch drilled into the side of my head
with a jackhammer :)
Sent from my iPhone
On Jan 19, 2012, at 4:18
From another point of view, will the ramp up time and resources needed for
load testing really be cost effective for you? Most would be OK with base
lining their current environment and then making sure the new one performs
as good or better. You can do this by logging the queries and on the web
@ARSLIST.ORG
Subject: best way to benchmark performance of ITSM functionality
**
We're planning an upgrade to 7.6.04 from 7.5 - the main driver is for improved
client performance, namely web client since in 7.6.04 that is all the client
can use.
Can anyone provide any insight on what the best tools
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, January 19, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: best way to benchmark performance of ITSM functionality
From another point of view, will the ramp up time and resources needed
for load testing
We went through the same hurdle when we were upgrading to ITSM 7.6.03. We
use HP tools internally for load testing and it did not completely work
with remedy. It could record only logins/non-ITSM form updates/logouts.
So we are left with either buying a third party tools for which we do not
I think one of the important things to consider when doing user testing is
to get as much prod data into the main ITSM tables like Incident, Task,
Work Info, etc... That way, the testing can account for all the table
refreshes that are done on things like the Incident Management and Overview
7 matches
Mail list logo
