oute misassigned tickets to the correct queue.
Hope this helps,
Richard
From: Mimi Lakew [mailto:[EMAIL PROTECTED]
] Sent: Sunday, September 03, 2006 10:17 AMSubject: Re: cleaning up queue
**
I am pasting the request directly if it help, "MD has designated routes that the tech ru
to help you reroute misassigned tickets to the correct queue.
Hope this helps,
Richard
From: Mimi Lakew [mailto:[EMAIL PROTECTED]
] Sent: Sunday, September 03, 2006 10:17 AMSubject: Re: cleaning up queue
**
I am pasting the request directly if it help, "MD has designated routes t
ps, Richard From: Mimi Lakew [mailto:[EMAIL PROTECTED] Sent: Sunday, September 03, 2006 10:17 AMSubject: Re: cleaning up queue ** I am pasting the request directly if it help, "MD has designated routes that the tech run each month and it doesn't match up with what is produ
up queue
**
I am pasting the request directly if it help, "MD
has designated routes that the tech run each month and it doesn't match up with
what is produced in Remedy, causing the queue to be overfull. What I need
is to have all the PM's cleaned out..." MD is
n Behalf Of Tim Widowfield
Sent: Sunday, September 03, 2006 2:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: cleaning up queue
I think what he means is: "One of the crossbeams has gone out out of skew
on the treadle."
--Tim
- Original Message
From: Mimi Lakew
To: arslist
I think what he means is: "One of the crossbeams has gone out out of skew on
the treadle."
--Tim
- Original Message
From: Mimi Lakew
To: arslist@ARSLIST.ORG
Sent: Sunday, September 3, 2006 1:16:31 PM
Subject: Re: [ARSLIST] cleaning up queue
** I am p
ist(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick
WSent: Sunday, September 03, 2006 10:32 AMTo:
arslist@ARSLIST.ORGSubject: Re: cleaning up
queue
**
Ah the joys of user requests... When our
support team gets a request like this the first thing we always have them do is
to r
Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mimi
LakewSent: Sunday, September 03, 2006 12:17 PMTo:
arslist@ARSLIST.ORGSubject: Re: cleaning up
queue
**
I am pasting the request directly if it help, "MD has designated
routes that the tech run each
telling us the name of the form or screen you're looking at, and try to describe the records
you're wanting to deal with. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mimi LakewSent: Sunday, September 03, 2006 8:32 AMTo: arslist@A
, 2006 9:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] cleaning up queue
**
Rick,
As I am new to Remedy as well as the job I am clueless about
queue. What I am trying to get is a starting point about it. Any
info about queue, if there are different kind of queue etc
8:32 AMTo:
arslist@ARSLIST.ORGSubject: Re: cleaning up
queue
**
Rick,
As I am new to Remedy as well as the job I am clueless about queue.
What I am trying to get is a starting point about it. Any info about
queue, if there are different kind of queue etc.. that gives me an idea will
hel
rslist@ARSLIST.ORGSubject: cleaning up queue ** Hi arslist, I am requested to clean up the queue in some conditions. Is this possible to view the queue and manage it, such as cleaning etc? If it is how and where can I access the queue and manage it. I don't seem to find any info about it.
**
What queue are you talking about? Please be more
specific, using Remedy terms where you can.
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mimi
LakewSent: Sunday, September 03, 2006 8:05 AMTo:
arslist@ARSLIST.ORGSubject: cleaning up
**
Hi arslist, I am requested to clean up the queue in some conditions. Is this possible to view the queue and manage it, such as cleaning etc? If it is how and where can I access the queue and manage it. I don't seem to find any info about it. I need your help or ideas pleaseee!
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