Happy to post solutions. In this case, BMC miss understood what was reported,
with a web ex - they resolved it (2sec). What hurt was the goose chase prior
to webex.
Thad Esser wrote:
Thanks for taking the time to post the solution. We had the same issue
and
BMC hadn't been able to
Not even user error was the cause, but admin error. (shaking my head).
In one of the midtier that I was hitting, preference server was not defined.
The menu and user mt logging depends on this.
still can't believe something so simple, missed.
On the bright side, working the webadmin - final
Thanks for taking the time to post the solution. We had the same issue and
BMC hadn't been able to identify the cause either. 30 seconds with the
right knowledge and it was fixed.
Thanks again,
Thad
On Fri, Jun 8, 2012 at 12:26 PM, RemedyAdmin ddus...@aim.com wrote:
Not even user error was
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