Re: timeout for consuming webservices?

2007-05-10 Thread Andrew Hicox
Hot damn ... Thanks Carey. Wish they'd put the config options in the master index ;-) That totally worked ... the default should be 60 seconds, but for some reason, it was set to 1 out of the box ... weird. thanks again, -A On May 9, 2007, at 11:08 PM, Carey Matthew Black wrote: Andrew,

Re: timeout for consuming webservices?

2007-05-09 Thread Carey Matthew Black
Andrew, ConfigGuide-630.pdf page: 274 " Indicates the time limit (in seconds) allowed for the Filter API RPC to respond to the server's request before returning an error. The minimum value is 0, and the maximum is 300. The default is 60 seconds. " I think this setting maps to the Admin Tool -->

Re: timeout for consuming webservices?

2007-05-09 Thread Andrew Hicox
I don't see this in 'server info' ... this is an option for ar.conf ? I presume the argument is seconds ? thanks again, -A On May 9, 2007, at 9:32 PM, Carey Matthew Black wrote: Andrew, Have you tried adjusting the Filter-Api-Timeout setting? -- Carey Matthew Black Remedy Skilled Profess

Re: timeout for consuming webservices?

2007-05-09 Thread Carey Matthew Black
Andrew, Have you tried adjusting the Filter-Api-Timeout setting? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 5/9/07, Andrew Hicox <[EMAIL PROTECTED]> w

timeout for consuming webservices?

2007-05-09 Thread Andrew Hicox
I have a filter that calls a webservice to set an enum field value. While the service appears to execute correctly on the far end, the field value is never set by the filter, and I see what appear to be timeout errors in arerr.log. The service does take on average 3 or 4 seconds to respond. Ho