Re: v.9.1.3 upgrade fails: Solved!

but in an unofficial capacity of course :) On Wed, Jun 14, 2017 at 3:02 PM, Jason Miller wrote: > ** > LOL! Well... LJ is BMC Support, you just got to the upper levels through a > different channel :) > > On Wed, Jun 14, 2017 at 1:49 PM, Joel D Sender

Re: v.9.1.3 upgrade fails: Solved!

LOL! Well... LJ is BMC Support, you just got to the upper levels through a different channel :) On Wed, Jun 14, 2017 at 1:49 PM, Joel D Sender wrote: > ** > > Everyone, > > LJ pointed me to the hidden log file location – something BMC Support > couldn’t do. > > BMC now

Re: v.9.1.3 upgrade fails: Solved!

Everyone, LJ pointed me to the hidden log file location – something BMC Support couldn’t do. BMC now has the logs. Yes I did use a password in the User form. I re-typed the passwords each time. Only one upgrade was run at a time (at least an hour a part) I’ll check the Remedy Application