Re: [asterisk-biz] Recommendations to act against a provider failing to

2016-05-28 Thread C Hayn
ider's name. I'm gonna give them some days to respond, and if none works, I'll let you all know who they are. Thanks, -- Carlos -- next part -- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-biz/attachments/20160528/9efc4e0 a/attachment-0001.htm

Re: [asterisk-biz] Recommendations to act against a provider failing to deliver

2016-05-28 Thread Carlos Ruiz Díaz
Nothing, but I rather not take that risk considering the bad consequences it may bring. On Sat, May 28, 2016 at 1:04 PM, Alex Balashov wrote: > On 05/28/2016 02:02 PM, Carlos Ruiz Díaz wrote: > > I'm afraid if I reverse the charges they are going to "automatically" >>

Re: [asterisk-biz] Recommendations to act against a provider failing to deliver

2016-05-28 Thread Alex Balashov
On 05/28/2016 02:02 PM, Carlos Ruiz Díaz wrote: I'm afraid if I reverse the charges they are going to "automatically" shutdown all other valid numbers that I'm not able to port out yet. Given that they don't react to any other stimuli, what gives you reason to think they'll do anything

Re: [asterisk-biz] Recommendations to act against a provider failing to deliver

2016-05-28 Thread Carlos Ruiz Díaz
I'm afraid if I reverse the charges they are going to "automatically" shutdown all other valid numbers that I'm not able to port out yet. Thank you for your comments, Alex. Carlos On Sat, May 28, 2016 at 12:50 PM, Alexander Lopez wrote: > Your best and least costly way to

Re: [asterisk-biz] Recommendations to act against a provider failing to deliver

2016-05-28 Thread Alexander Lopez
Your best and least costly way to deal with this is to send them a final notice regarding the charges on the disconnected numbers, stating when you requested that they be cancelled, ensure that you ae not in violation of any contracts terms or aggreements, call your credit card company and have

[asterisk-biz] Recommendations to act against a provider failing to deliver

2016-05-28 Thread Carlos Ruiz Díaz
Guys, We are working with a provider that started out great, but after a few months they stopped replying emails, releasing numbers we won't use anymore, and not answering calls on their call center. Recently, we have been charged for a lot of numbers we don't use anymore and that we explicitly