Won't it be better that you two communicate directly with each other than
using a public mailing list? Or is it how QueueMetrics communicate with its
clients?
Zeeshan A Zakaria
--
www.ilovetovoip.com
On 2010-09-28 10:29 AM, bruce bruce bruceb...@gmail.com wrote:
Hi Marco,
Thanks. I will await
Maybe we should ask the client who initially emailed Queuemetrics on
a public mailling list. A little bit of patience on his part might be
more appropriate than this.
Darren Wiebe
On 29/09/2010 8:41 AM, Zeeshan Zakaria wrote:
Won't it be better that you two communicate directly with each
Hi Marco,
Thanks. I will await your instructions.
We are anxious to get our new license so please help us get this over with
as this is the first customer and we have another one waiting till we get
the results.
Regards,
Bruce
On Tue, Sep 28, 2010 at 1:13 AM, Marco Signorini
Hi Marco,
I tired sending an e-mail to you privately but your provider is rejecting as
this address doesn't exist. Are you still in business with the same e-mail
address?
Regards,
Bruce
On Sun, Sep 5, 2010 at 4:52 PM, Marco Signorini marcota...@libero.itwrote:
Hi,
I'm sorry to hear that we
Hi Bruce.
I've received it.. But it was at 3.00am in Europe so I was sleeping...
I'll answer as soon I'll be in the office.
Thanks.
Marco.
Inviato da iPhone
Il giorno 28/set/2010, alle ore 02.58, bruce bruce
bruceb...@gmail.com ha scritto:
Hi Marco,
I tired sending an e-mail to you
Thanks Matt. Now, I really want to live in Italy :-)
I have already received feedback on the forum just like Marco promised. One
of his posts seems to have rectified 90% of my issue already.
Thanks for the feedback.
On Mon, Sep 6, 2010 at 1:14 AM, Matt Riddell li...@venturevoip.com wrote:
On 8/09/10 2:32 PM, bruce bruce wrote:
Thanks Matt. Now, I really want to live in Italy :-)
I know! Tell me about it :D
I have already received feedback on the forum just like Marco promised.
One of his posts seems to have rectified 90% of my issue already.
Cool.
Thanks for the feedback.
Hi,
My answer is quite biased because I'm working since two years as
QueueMetrics developer.
I can confirm that the Company comprises more than one person and is
increasing their staff but, in this period, the person that normally
act as customer front end is out for his annual holiday
Thanks for the input guys.
However, as a service provider I will become very careful in my dealings
with a company which has a forum up and doesn't post a single response to
any of it's users in 10 Days (last post responded August 27th). Who doesn't
go on Holidays? But we all make sure that there
Bruce wrote:
However, as a service provider I will become very careful in my
dealings with a company which has a forum up and doesn't post a
single response to any of it's users in 10 Days (last post
responded August 27th). Who doesn't go on Holidays? But we all make
sure that there are
You shouldn't really take this personally.
***More importantly, you should NEVER try to censor people on a public forum
like this list. I am sure there are moderators for this who will act when
needed. Your attempts are really futile.
As I mentioned I really like the product but I do form an
Hi,
I'm sorry to hear that we have a potential customer unsatisfied and I'm
taking the responsibility to search your post in QM forum and to answer
you personally tomorrow morning (here is now Sunday, 22:50PM).
Moreover, but this is my personal idea, I wouldn't base my opinion on a
particular
Thanks for the feedback Marco. I will keep it in mind to contact directly
next time.
I didn't want to spend your resources when I am demoing the system.
I believe in paid support and occasional support on the forums if one exists
for a project. It just got me that there was no response in few
On 6/09/10 1:44 AM, bruce bruce wrote:
Thanks for the input guys.
However, as a service provider I will become very careful in my dealings
with a company which has a forum up and doesn't post a single response
to any of it's users in 10 Days (last post responded August 27th). Who
doesn't go
Hi Everyone,
I know that this question might not be DIRECTLY related to Asterisk but
since I was pointed to QueueMetrics from this list, I am wondering if anyone
has purchased their license and their support package and had any trouble
reaching them?
I am testing their software, but they are
There is definitely more than one person there; however, it is
neither unusual nor a deviation from industry practice for small
software companies to devote more or less one person to answering
support questions full-time, with the rest in engineering/development
and/or sales/marketing.
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