[Asterisk-Users] Slightly OT: CNN: FCC cautious on Voice-over-Internet regulation

http://edition.cnn.com/2004/TECH/internet/01/09/telecoms.powell.reut/index.h tml ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit:

RE: [Asterisk-Users] Queue only ringing one agent at a time

Drawing turf lines over useless information doesn't foster a helpful, collaborative environment no matter who is giving out the useless advice. FYI: Brian actually has spoken with both myself and Derek about our Asterisk implementation, and therefore knows us well enough to tell us to fire our

RE: [Asterisk-Users] This is how you Search the Archives

Does anyone else think there should be a FAQ made specifically for the mailing list, and posted here automatically maybe every 2-4 weeks? I was -JUST- thinking that this morning. I've seen this done on other lists, and while it may be a waste of bandwidth... it will most certainly help

[Asterisk-Users] Supervised transfers

I've seen a lot of traffic on the list recently about which phones can do supervised transfers and which cannot, and I have to admit that I'm a bit puzzled. Our existing PBX, which is software based, handles the transfer functions for our call center -- the agents never touch their phone, and

RE: [Asterisk-Users] Asterix Newbie

http://www.digium.com/index.php?menu=documentation Try that, too. - Devon -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dayo Adeyeye Sent: Sunday, August 17, 2003 5:26 PM To: Asterisk Subject: [Asterisk-Users] Asterix Newbie Hello, Just installed

RE: [Asterisk-Users] Extension and phone management bestpractices??

I guess my big question is: is it possible to have extensions mapped to people, not to phones? Yes, you just need to link the user/extension to a technology/channel when logged in, and to a bogus value when not so that your dial will fail quickly and fall through to voicemail. Also you

RE: [Asterisk-Users] Extension and phone management bestpractices??

should go to and its done. bkw On Wed, 13 Aug 2003, Devon Henderson wrote: Being a relative Asterisk newbie, I may be wrong.. but as far as I can tell, it doesn't. The standard queue/agent logic requires that you assign an extension to a phone. Someone correct me if I'm wrong, please

RE: [Asterisk-Users] Extension and phone management best practices??

We're still in the planning stages of our Asterisk implementation, but we have a requirement that the extension be mapped to a user, with the phone as a variable (we have hot seats in our contact center, and we also have agents that work both from remote locations and our contact center). So, I

RE: [Asterisk-Users] Extension and phone management bestpractices??

-Original Message- On Wed, 2003-08-13 at 15:45, Devon Henderson wrote: Exactly, Steven. However, we also want the following logic to work: Agent 1 (ext. 1234) can login (either via the telephone, or preferably, a web interface) from either of the below locations and have calls

RE: [Asterisk-Users] Extension and phone management best practices??

PROTECTED] Behalf Of Brian West Sent: Wednesday, August 13, 2003 10:10 AM To: [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] Extension and phone management best practices?? AgentLoginCallback does this doesn't it? On Wed, 13 Aug 2003, Steven Critchfield wrote: On Wed, 2003-08-13 at 11:28, Devon