]
[mailto:[EMAIL PROTECTED] On Behalf Of Umar Sear
Sent: Thursday, March 31, 2005 1:11 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] ACD queue question
are you restarting asterisk or reloading after changing you
configuration.
Umar
On Wed, 30 Mar 2005
Eric would you be so kind as to assist me in setting up an acd que in astersik?
ALso I am interested in your domain name rocketgaming.com is that an
organization your involved with.
On Tue, 29 Mar 2005 21:50:38 -0600, Eric Rees [EMAIL PROTECTED] wrote:
I have a simple 4 person ACD queue using
, March 29, 2005 10:04 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] ACD queue question
The first call for each agent probably goes that way, but then after a
few calls have rolled through the queue, the strategy you specify (like
LeastRecent) should
-Commercial Discussion
Subject: RE: [Asterisk-Users] ACD queue question
That's what I thought would happen, but after about an hour and 100 or
so incoming calls, it was still ringing the agents in the order that
they were listed in the agents.conf file.
-Original Message-
From: [EMAIL PROTECTED
:[EMAIL PROTECTED] On Behalf Of Joe
Dennick
Sent: Wednesday, March 30, 2005 6:49 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] ACD queue question
Using which strategy? Remember, if you change strategies and reload,
it'll forget where
I have a simple 4 person ACD queue using the AgentCallback function. No
matter what strategy I use, anytime someone calls into the queue
asterisk dials the agents in the order that they are listed in the
agents.conf file. This doesn't seem right to me, or am I wrong.
, March 29, 2005 9:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] ACD queue question
I have a simple 4 person ACD queue using the AgentCallback function. No
matter what strategy I use, anytime someone calls into the queue
asterisk dials the agents
Queues.conf
I understand that by setting the variable context,
I can have asterisk drop a call out of the ACD Queue and send it to the context_location specified by the context variable;
Is it possible to have asterisk only drop out of the queue
if only a certain number is pressed.
-Original Message-
From: Ronald Hartmann [mailto:[EMAIL PROTECTED]
Sent: Monday, January 10, 2005 8:46 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] ACD Queue question.
Queues.conf
Is it possible to have asterisk only drop out of the queue
: [Asterisk-Users] ACD Queue question.
-Original Message-
From: Ronald Hartmann [mailto:[EMAIL PROTECTED]
Sent: Monday, January 10, 2005 8:46 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] ACD Queue question.
Queues.conf
Is it possible to have asterisk
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