Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Steve Totaro
- From: Jonathan Moore [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, January 06, 2004 9:34 AM Subject: Re: [Asterisk-Users] 911 and lawsuits and redundancy This is esp true of any VoIP PBX system. In fact I think many of them run Windows. I do have a related question about how * users

Re: [Asterisk-Users] 911 and lawsuits

2004-01-08 Thread Steve Totaro
, January 06, 2004 9:42 AM Subject: Re: [Asterisk-Users] 911 and lawsuits ever notice the spec sheets from semiconductor manufacturers specifically exclude the device from being used for medical applications ? do something similar with asterisk - put a sticker on the box saying not 911 rated

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Andrew Kohlsmith
My take on redundancy is to use a real server with disk mirroring and redundant power supplies. That's hardly redundant. What if you lose a disk controller? Or any part of the motherboard? Or CPU? Power supplies can and have failed in ways that manage to take out system components. :-)

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Steven Critchfield
On Thu, 2004-01-08 at 09:31, Andrew Kohlsmith wrote: My take on redundancy is to use a real server with disk mirroring and redundant power supplies. That's hardly redundant. What if you lose a disk controller? Or any part of the motherboard? Or CPU? Power supplies can and have failed

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Andrew Kohlsmith
SCSI controllers shouldn't get spooked by drive failures. Just choose good controllers. This can be difficult as you find out that even Adaptec has been known to have controllers that don't work well under some loads in linux. Dell has a mailing list that basically is devoted to the fixing of

RE: [Asterisk-Users] 911 and lawsuits

2004-01-08 Thread Phil Menico
To: '[EMAIL PROTECTED]' Subject: RE: [Asterisk-Users] 911 and lawsuits Now imagine this person having his SIP phone in IOWA talking to the the telephone switch in New York via VPN and dialing 911. The call will go to NYPD. Why is it the theoretical VoIP user in such examples always seems

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Steven Critchfield
On Thu, 2004-01-08 at 10:26, Andrew Kohlsmith wrote: SCSI controllers shouldn't get spooked by drive failures. Just choose good controllers. This can be difficult as you find out that even Adaptec has been known to have controllers that don't work well under some loads in linux. Dell has a

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Jonathan Moore
Quoting Steven Critchfield [EMAIL PROTECTED]: Anyways, while hotswap PSUs may not be important, any machine that is important is important enough for redundant supplies. It doesn't add much to the cost of the case and is a good insurance policy. -- Steven Critchfield [EMAIL PROTECTED]

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-08 Thread Steven Critchfield
On Thu, 2004-01-08 at 18:55, Jonathan Moore wrote: Quoting Steven Critchfield [EMAIL PROTECTED]: Anyways, while hotswap PSUs may not be important, any machine that is important is important enough for redundant supplies. It doesn't add much to the cost of the case and is a good insurance

RE: [Asterisk-Users] 911 and lawsuits

2004-01-07 Thread Phil Menico
Parker Sent: Tuesday, January 06, 2004 12:43 PM To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] 911 and lawsuits It's just as well that here in Hong Kong employers don't have to worry about being sued by their staff tripping over their own laces ; or microwave oven manufacturers getting sued

RE: [Asterisk-Users] 911 and lawsuits

2004-01-07 Thread Tony Kava
Now imagine this person having his SIP phone in IOWA talking to the the telephone switch in New York via VPN and dialing 911. The call will go to NYPD. Why is it the theoretical VoIP user in such examples always seems to be from Iowa or Nebraska? I feel compelled to state that not all people

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Steven Critchfield
On Tue, 2004-01-06 at 10:56, Jim Flagg wrote: Just curious if any of the Asterisk installers are doing anything special to protect themselves from a possible lawsuit caused by 911 failure during a Asterisk/computer crash? I realize that any traditional PBX or even a phone line can fail but,

RE: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Scott Stingel
: Tuesday, January 06, 2004 5:13 PM To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] 911 and lawsuits On Tue, 2004-01-06 at 10:56, Jim Flagg wrote: Just curious if any of the Asterisk installers are doing anything special to protect themselves from a possible lawsuit caused by 911 failure during

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-06 Thread Jonathan Moore
This is esp true of any VoIP PBX system. In fact I think many of them run Windows. I do have a related question about how * users are creating redundancy in thier setups? I am going live in a few days with a single office setup where I have patched the * PBX in front of our existing legacy phone

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Jon Pounder
ever notice the spec sheets from semiconductor manufacturers specifically exclude the device from being used for medical applications ? do something similar with asterisk - put a sticker on the box saying not 911 rated or something, use at your own risk. I wouldn't be caught dead (well maybe I

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Terence Parker
It's just as well that here in Hong Kong employers don't have to worry about being sued by their staff tripping over their own laces ; or microwave oven manufacturers getting sued by old ladies drying off their poodle ; or supermarket owners getting sued by stupid customers who trip over their own

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Jim Flagg
- Original Message - From: Steven Critchfield [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, January 06, 2004 12:12 PM Subject: Re: [Asterisk-Users] 911 and lawsuits I realize that any traditional PBX or even a phone line can fail but, anything running on a computer

Re: [Asterisk-Users] 911 and lawsuits and redundancy

2004-01-06 Thread Jim Flagg
- Original Message - From: Jonathan Moore [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, January 06, 2004 12:34 PM Subject: Re: [Asterisk-Users] 911 and lawsuits and redundancy This is esp true of any VoIP PBX system. In fact I think many of them run Windows. Or VOIP

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Doug Shubert
I would ask the same question about zero SLA Broadband Internet providers. How could an Asterisk installers determine if the Broadband latency reached a level were the IP network was not available to a VoIP subscriber at time of a 911 call. this is a log clip of a SIP UA connecting across a

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Joel Maslak
On Tue, 6 Jan 2004, Jon Pounder wrote: The phone does not have to necessarily be at the pbx either, it could be brought out to the reception desk etc. On Definity systems, we used a device called something like Emergency Cut-over. When power from the switch was lost, the device threw a bunch

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Steve Sobol
Jon Pounder wrote: ever notice the spec sheets from semiconductor manufacturers specifically exclude the device from being used for medical applications ? As does Microsoft's standard software license. Don't use this for any life-or-death application. (I believe medical and nuclear plant

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Robert Hajime Lanning
quote who=Jim Flagg Most business would have lots of cell phones around but in many metal building they do not work. They also don't provide the address information that a land line phone provides. My company gets over the issue of the incorrect address information for the true location of

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Steven Critchfield
The question wasn't that someone had problems with asterisk, but was asking a question all consultants eventually have to think about. If you touch someone else's hardware, you are now playing a risk game. The risks are that you haven't clued your customer in fully on what to expect and therefore

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Steven Critchfield
On Tue, 2004-01-06 at 11:46, Jim Flagg wrote: - Original Message - From: Steven Critchfield [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, January 06, 2004 12:12 PM Subject: Re: [Asterisk-Users] 911 and lawsuits I realize that any traditional PBX or even a phone line

Re: [Asterisk-Users] 911 and lawsuits

2004-01-06 Thread Rich Adamson
In my opionion, right/wrong, courts would rule against any company that provided fair warning to the customer of the possibility that a system (pbx or otherwise) could fail, and some alternative form (with employee training) of emergency services has been recommended. Doing that verbally is not