Re: [OSL | CCIE_Voice] rsvp bandwidth problem

2012-06-03 Thread Dan Quinlan (daquinla)
Make sure both MTPs are in the correct device pools / regions on UCM. If your site A MTP and site C MTP are accidentally in the same region and you are configured to use G711 within the region, you will see this behavior: you negotiate bandwidth to use G711 for RSVP but throttle back when the

Re: [OSL | CCIE_Voice] Challenge Lab 1 CCX Integration Problems

2012-06-03 Thread Dan Quinlan (daquinla)
It's a problem with the setup, not the config (I asked the same question a while back). The CCM doesn't see that UCCX was installed. Execute this command on the PUB CLI and you should see the IPCC pull down in the user pages appear (and see IPCC as installed under Enterprise Parameters): run

Re: [OSL | CCIE_Voice] Challenge Lab 1 CCX Integration Problems

2012-06-03 Thread DR
If web browsing is not available you can find this command in Cisco Docs here.   Location: Doc Index Products Voice Unified Communications Customer Collaboration Unified Contact Centre Products Cisco Unified Contact Centre Express Troubleshooting Alerts Troubleshooting TechNotes