[OSL | CCIE_Voice] Big UCCX worry

2012-12-05 Thread sanity insanity
HI Guys, I am trying to write a UCCX script for the following... Trigger 24044000 called from PSTN or from internally to 4000, it should be directed to SC Phone 1 4101 or 4102 SC Phone 2 depending on longest idle time. Configure ip phone service for one button login for these agents Write another

[OSL | CCIE_Voice] What access we will have in the lab

2012-12-05 Thread Chrysostomos Christofi
Hi folks I am wondering if we will have access in the configuration guides For example this one: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl.html Regards cc ___ For more information regarding industry leading

Re: [OSL | CCIE_Voice] Big UCCX worry

2012-12-05 Thread Tanner Ezell
Setup after call work timer (configured on the CSQ configuration page) to give your user time after the call has ended. This will apply to everyone who is taking calls from that queue. On Wed, Dec 5, 2012 at 2:21 AM, sanity insanity < networksanitytoinsan...@gmail.com> wrote: > HI Guys, > > I am

Re: [OSL | CCIE_Voice] Big UCCX worry

2012-12-05 Thread Derek Wyss
Also script is basically the simple queuing script just remove the prompt steps. Sent from my iPhone On Dec 5, 2012, at 8:22 AM, Tanner Ezell wrote: > Setup after call work timer (configured on the CSQ configuration page) to > give your user time after the call has ended. This will apply to

Re: [OSL | CCIE_Voice] What access we will have in the lab

2012-12-05 Thread Derek Wyss
You have access to the products page and all associated docs. Sent from my iPhone On Dec 5, 2012, at 7:39 AM, Chrysostomos Christofi wrote: > Hi folks > > I am wondering if we will have access in the configuration guides > > For example this one: > > http://www.cisco.com/en/US/docs/voic

Re: [OSL | CCIE_Voice] What access we will have in the lab

2012-12-05 Thread Chrysostomos Christofi
Hi Derek To the below link for example I will have access? Its configuration guide and not configuration example http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl.html From: Derek Wyss [mailto:wys...@gmail.com] Sent: Τετάρτη, 5 Δεκεμβρίου 2012 4:51 μμ To: Chr

Re: [OSL | CCIE_Voice] What access we will have in the lab

2012-12-05 Thread Derek Wyss
Yes Sent from my iPhone On Dec 5, 2012, at 8:52 AM, Chrysostomos Christofi wrote: > Hi Derek > > To the below link for example I will have access? > > Its configuration guide and not configuration example > > http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/cm

[OSL | CCIE_Voice] RSVP with Moh between HQPh1 and BR1Ph1

2012-12-05 Thread Ramcharan Arya
Hello, I have little issue with my task. I have enable RSVP call-agent between HQ Ph1 and BR1 Phone. Show ip rsvp reservation showing active call at 24K for G729r8 codec. For BR1 I am using SUB as Multicast MOH audio source. It is part of Device-pool IOS which all region setting G711 codec. Whe

Re: [OSL | CCIE_Voice] RSVP with Moh between HQPh1 and BR1Ph1

2012-12-05 Thread William Bell
Ramcharan, I do not believe that multicast MOH streams count against Location BW, nor is it subject to the RSVP CAC mechanism. At least, that is my understanding. As far as receiving TOH on the BR1 phone, I would look at the MRGL assigned to the held party as a first step. The MRGL assigned to